1ace
1ace
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This app is available for your device
1ace
This app is available for your device
Contact
+91 2099550075
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the 1ace?
After opening the app, enter your registered mobile number and verify the OTP to log in. This secure method eliminates the need for a password or email login. You can now easily access the app using just your phone number.
Q2: What should I do if I am not getting OTP?
To begin, check your internet connection and wait for a strong signal. After that, click on "send OTP" and wait for the verification code to arrive. If you don't receive the OTP, you can contact the app's support system through live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To log in successfully, use the same active phone number. If the number has changed, please send your updated KYC details to our customer support team via email to facilitate account transfer.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device. Then, download the latest version and reinstall it. This should allow you to log in and play the app without any problems.
Q1: What is the minimum withdrawal amount in the 1ace?
In this app, you can withdraw a minimum of Rs. 100, which is higher than some other apps. Withdrawals are limited to the money earned from gaming activities and do not include bonus amounts. This means you can only withdraw earnings from actual gameplay, not bonus rewards.
Q2: Is it necessary to do KYC for withdrawal?
To complete the process, please ensure all your Know Your Customer (KYC) details are filled and submitted through this app. This includes saving your Aadhar card, UPI information, and all necessary bank details.
Q3: After placing a withdrawal request, how much time does it take to get the money?
Using this app, the process can be completed within 30 minutes to 3 hours due to its fast and stable services. However, there may be instances where payment delays occur, requiring a wait time of up to 24 hours. This delay can impact the overall processing time.
Q4: Why is the bonus balance not being withdrawn?
The bonus money can only be used for gaming purposes and cannot be withdrawn for anyone else. Any winnings earned while playing with the bonus amount are eligible for withdrawal. The bonus earnings themselves are non-withdrawable.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings to confirm if your withdrawal request is being processed. If it's failing, don't worry - the money will be added to your wallet account within 24 hours. If the issue persists, you can contact their care centre for assistance.
At 1ace, we recognize the significance of seamless transactions. To facilitate this, we offer a wide range of deposit and withdrawal options, including credit cards, electronic wallets, cryptocurrencies, and bank transfers. This ensures that you can easily and securely manage your funds. Our team of dedicated customer support specialists is available 24 hours a day, 7 days a week, ready to assist you with any questions or issues you may have. Whether you need help with a deposit, withdrawal, or have a concern about your account, our support team is always available to provide personalized assistance and resolve any problems promptly.
We pride ourselves on offering top-notch services, ensuring that our platform is both user-friendly and secure. Our players can deposit and withdraw funds easily using a range of methods, including credit cards, e-wallets, and cryptocurrencies, providing flexibility and convenience. At 1ace, customer satisfaction is our top priority, and that's why we offer 24/7 support, available through live chat, email, and phone. Our dedicated team is always ready to assist with any questions or concerns, providing prompt and effective solutions. In addition, our generous bonuses and loyalty programs are designed to enhance your gaming experience and offer additional opportunities to win big. From welcome offers to exclusive promotions, we've got you covered, providing a continuous stream of entertainment and rewards. Join 1ace today and embark on an exciting journey filled with endless entertainment and rewards. With our commitment to excellence and customer satisfaction, you can trust that you're in good hands. So why wait? Register now and start experiencing the ultimate gaming adventure!