1ace
1ace
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This app is available for your device
1ace
This app is available for your device
Contact
+91 3674905050
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the 1ace?
To log in, open the app and enter your registered mobile number. Verify the OTP sent to your number, and you'll be logged in instantly. This eliminates the need for a password or email login.
Q2: What should I do if I am not getting OTP?
To proceed, check your internet connection for a strong signal. If you still experience issues, click the "send OTP" button and wait for the code to arrive. If the OTP doesn't arrive within a reasonable time, use the app's live chat support system for assistance.
Q3: What should I do if I am not able to log in with my old number?
If the active number has changed, try logging in with the new number. If the number remains incorrect, send your KYC details to customer support via email to assist with transferring your account. This will facilitate a smooth account transfer.
Q4: You are getting blackout and the app is not opening?
To resolve this issue, uninstall the app from your device and then download the latest version. Once installed, you should be able to log in and access the newly updated app with ease. This should resolve any problems and allow you to play smoothly.
Q1: What is the minimum withdrawal amount in the 1ace?
In this app, you can withdraw a minimum of Rs. 100, a higher amount compared to other apps. Withdrawals are only for the money earned from gaming, not for bonus amounts. This means you can only withdraw winnings, not bonuses.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please ensure all your Know Your Customer (KYC) details are completed and submitted in this app. This includes saving your Aadhaar card, UPI information, and all relevant bank details.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services allow for processing times of 30 minutes to 3 hours. However, in some cases, payment delays may occur, requiring users to wait up to 24 hours. This delay in payment processing can sometimes slow down the overall process.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds earned from gaming can only be used within the platform and not withdrawn. Any winnings from gaming with bonus funds can be withdrawn.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, go to your settings to check your transaction history. If your withdrawal request is failing, the funds will be added to your wallet account within 24 hours. If the issue persists, you can contact their care centre for assistance.
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