1ace
1ace
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This app is available for your device
1ace
This app is available for your device
Contact
+91 7504820904
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the 1ace?
To log in, open the app and enter your registered mobile number. Verify the OTP sent to your number to successfully log in. This eliminates the need for a password or email login.
Q2: What should I do if I am not getting OTP?
To begin, check your internet connection for a strong signal. If you don't receive an OTP after clicking "send," wait for the allotted time and then contact the app's support system through live chat.
Q3: What should I do if I am not able to log in with my old number?
To log in, use the same active number. If your number has changed, submit your updated KYC details to customer support via email to facilitate a smooth account transfer.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and then download the latest version. Once the update is installed, you should be able to log in and play without any problems.
Q1: What is the minimum withdrawal amount in the 1ace?
In this app, you can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. Withdrawals are only allowed for money earned from gaming, not bonus amounts. This means you can redeem your gaming winnings, but not the bonus incentives received.
Q2: Is it necessary to do KYC for withdrawal?
To continue, all KYC (Know Your Customer) details must be completed and submitted within this app. This includes saving your Aadhar card, UPI (Unified Payments Interface) information, and all relevant bank details.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services can complete the process in as little as 30 minutes, but in some cases, it may take up to 3 hours. However, occasional payment delays can cause further waiting time of up to 24 hours. This variation in processing time is a potential drawback of using the app.
Q4: Why is the bonus balance not being withdrawn?
The money earned from the bonus can only be used for gaming purposes and cannot be withdrawn by anyone else. Any winnings from games played with the bonus can be withdrawn.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, go to the settings and check your transaction history to see if your withdrawal request is failing. If it's failing, don't worry, as the funds will be added to your wallet account within 24 hours. If the issue persists, you can reach out to their care centre for assistance.
At 1ace, the satisfaction of our customers is our top priority. Our dedicated support team is available 24 hours a day, 7 days a week to assist with any questions or concerns you may have. Our team is committed to providing prompt and effective solutions to ensure that you have a seamless and enjoyable experience with us. Whether you're looking to learn more about our products or services, or need help with a specific issue, our support team is always just a click away. We understand that every customer is unique, and we're here to listen to your needs and provide personalized support to ensure that you're fully satisfied with your experience. By joining us today, you'll not only gain access to our comprehensive support services, but also enjoy the thrill and rewards that come with being part of the 1ace community. Our team is passionate about delivering exceptional customer service, and we're committed to making your experience with us an unforgettable one. So why wait? Join us now and start enjoying the benefits of being a 1ace customer!
At 1ace, we recognize the importance of seamless transactions, which is why we offer a range of deposit and withdrawal methods, including credit/debit cards, electronic wallets, and even cryptocurrencies. This ensures that financial operations are both rapid and secure, allowing you to focus on enjoying your gaming experience. Our dedicated customer support team is available 24 hours a day, 7 days a week, to address any questions or concerns you may have. We strive to provide exceptional service, ensuring that your gaming experience remains hassle-free and enjoyable. Whether you need assistance with a specific game, have a question about our platform, or require help with a transaction, our team is always here to help.