1ace
1ace
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This app is available for your device
1ace
This app is available for your device
Contact
+91 3401959703
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the 1ace?
To log in, open the app and enter your registered mobile number to receive an OTP (One-Time Password). Verify the OTP to log in, eliminating the need for a password or email. This convenient method allows you to easily access the app.
Q2: What should I do if I am not getting OTP?
To begin, ensure your internet connection is stable and strong. After verifying your connection, click "send OTP" and wait for the code to arrive; if it doesn't come within the allotted time, use the app's live chat support for assistance.
Q3: What should I do if I am not able to log in with my old number?
To log in, use the same active number. If your number has changed, send your updated KYC details to customer support via email to facilitate account transfer. This will help resolve the issue and shift your account successfully.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and then download the latest version. Once installed, you can log in and enjoy the updated app without any problems. This should resolve any compatibility or functionality issues you were experiencing.
Q1: What is the minimum withdrawal amount in the 1ace?
In this app, users can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. Withdrawals are limited to amounts earned from gaming activities, not including bonus rewards. This means users can only withdraw the actual money earned from playing games, not the bonus amount.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please complete and submit all your Know Your Customer (KYC) details in this app. This includes saving your Aadhaar card, UPI information, and all relevant bank details.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services can complete the process in 30 minutes to 3 hours. However, payment delays may occur, requiring a wait of up to 24 hours. This delay is a potential drawback to using the app.
Q4: Why is the bonus balance not being withdrawn?
Any bonus funds earned can only be used for gaming purposes and cannot be withdrawn. Winnings from games played with the bonus amount can be withdrawn.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings and ensure your withdrawal request is not failing. If your funds are not added to your wallet account within 24 hours, you can contact their care centre for assistance. They will be able to provide further support and help resolve the issue.
Join 1ace today and take your online casino experience to new heights with exclusive bonuses, thrilling promotions, and a vibrant community of fellow gamers. Your winning journey begins now!
At 1ace, we prioritize security and convenience, providing a wide range of deposit and withdrawal methods, including credit/debit cards, electronic wallets, and cryptocurrencies. This ensures quick and secure transactions. Additionally, our dedicated customer support team is available 24/7, ready to assist you with any questions or concerns, providing impeccable service around the clock. With 1ace, you can join an exciting journey filled with endless entertainment, lucrative bonuses, and unlimited opportunities to win big. Our platform offers a vast array of games, from classic slots to innovative live dealer experiences, all designed to provide an immersive and engaging experience. Whether you're a seasoned gamer or just starting out, our user-friendly interface and intuitive navigation make it easy to find your favorite games and get started. Our commitment to security and customer satisfaction is unwavering. We employ the latest encryption technology to protect your personal and financial information, ensuring that your transactions are safe and secure. Our support team is always available to help with any issues or concerns, providing prompt and effective solutions to ensure a seamless gaming experience. So why wait? Join 1ace today and embark on an unforgettable adventure filled with excitement, thrills, and endless possibilities. With our 24/7 customer support, you'll always have a helping hand to guide you through your gaming journey. Let the games begin!