1ace
1ace
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This app is available for your device
1ace
This app is available for your device
Contact
+91 5487306452
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the 1ace?
After opening the app, enter your registered mobile number to initiate the login process. Verify the OTP (One-Time Password) sent to your number to securely log in. This convenient method eliminates the need for a password or email login.
Q2: What should I do if I am not getting OTP?
To proceed, check your internet connection and wait for a strong signal. If you don't receive the OTP after clicking "send," check again after a waiting period. If you still don't receive the OTP, use the app's live chat support system for assistance.
Q3: What should I do if I am not able to log in with my old number?
To access your account, try logging in with the active number. If your number has changed, please submit your updated KYC (Know Your Customer) details to our customer support via email to facilitate the account transfer. This will help resolve the issue.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and then download the latest version. Once the update is installed, you should be able to log in and access the app without any problems. This will ensure you have the most recent features and bug fixes.
Q1: What is the minimum withdrawal amount in the 1ace?
In this app, users can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. Withdrawals are only possible for money earned through gaming, not bonus amounts. Users can access their earned funds for withdrawal purposes.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please complete and submit all required KYC details within the app. This includes saving your Aadhar card information, UPI details, and all relevant bank information.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services enable a processing time of 30 minutes to 3 hours. However, delays in payment processing can occur, resulting in a wait of up to 24 hours. This payment delay exception can impact the overall processing time.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds earned from your gaming activities can only be used within the gaming platform and cannot be withdrawn. Any winnings from using the bonus amount can be withdrawn.
Q5: Withdraw failed, money did not come, what should I do?
To check the status of your withdrawal request, go to the settings and view your transaction history. If your request is failing, don't worry, the funds will be added to your wallet account within 24 hours. If there's still an issue, you can contact their care centre for further assistance.
1ace guarantees secure and uninterrupted transactions, providing various deposit and withdrawal methods, including credit cards, electronic wallets, bank transfers, and cryptocurrency options. Our friendly platform is optimized for both mobile and desktop devices, allowing you to dive into the action whenever and wherever you want. We prioritize the security and fairness of our players, implementing strict security measures and utilizing Random Number Generator (RNG) technology to ensure an impartial gaming environment. Our commitment to security ensures that your personal and financial information is protected at all times, giving you peace of mind as you enjoy our wide range of games. With 1ace, you can trust that your gaming experience will be seamless, secure, and enjoyable.
To enhance your experience with us, 1ace offers a range of secure and convenient deposit and withdrawal methods. This includes credit and debit cards, electronic wallets, bank transfers, and cryptocurrencies. Our top priority is security, and we utilize advanced cryptographic technologies to protect your personal and financial information. We understand the importance of trust and confidentiality, and we take every measure to ensure the integrity of your data. In addition to our robust security measures, our dedicated customer support team is available 24/7, seven days a week, to assist you with any questions or concerns you may have. Whether you need help with depositing or withdrawing funds, or have any queries about our services, our team is always ready to provide support and guidance. We value your business and strive to provide an exceptional experience, with fast and efficient processing of transactions, and clear communication throughout the entire process.