1ace

1ace App support

Contact
+91 4263632374

Adress
Indian
Kerala,Kasaragod
postalCode:671121

Most Asked Questions In The 1ace:

Q1: How to log in after installing the 1ace?

To log in, open the app and enter your registered mobile number. Verify the OTP (One-Time Password) sent to your number, and you will be logged in. This method eliminates the need for a password or email login.

Q2: What should I do if I am not getting OTP?

To proceed, check your internet connection to ensure a strong signal. Click on the "send OTP" option and wait for the correct code to be sent. If you don't receive the OTP within the allotted time, use the app's live chat support system for assistance.

Q3: What should I do if I am not able to log in with my old number?

To log in, use the same active number. If your number has changed, send your updated KYC details to the customer support via email to facilitate account transfer. This will help resolve any login issues.

Q4: You are getting blackout and the app is not opening?

You need to uninstall the app from your device to resolve the issue. Once uninstalled, download the latest version of the app, and you'll be able to log in and play without any problems. This will ensure you have the most up-to-date version of the app.

Most Asked Questions Related To Withdraw In The 1ace:

Q1: What is the minimum withdrawal amount in the 1ace?

In this app, you can withdraw a minimum of Rs. 100, a higher withdrawal amount compared to other apps. Withdrawal is only possible for earned gaming money, not for bonus amounts. This means you can cash out the money you've earned through gaming activities.

Q2: Is it necessary to do KYC for withdrawal?

To proceed, please complete and submit all required KYC details within the app, including saving your Aadhar card and bank details. Additionally, your UPI information should be stored in the app as well. This will help ensure a smooth and secure verification process.

Q3: After placing a withdrawal request, how much time does it take to get the money?

The app's fast and stable services typically complete the process within 30 minutes to 3 hours. However, payment delays can occur, requiring users to wait up to an additional 24 hours. This delay may extend the overall processing time beyond the usual timeframe.

Q4: Why is the bonus balance not being withdrawn?

The bonus funds can only be used for gaming purposes and cannot be withdrawn by anyone else. Any winnings earned while playing with the bonus amount can be withdrawn.

Q5: Withdraw failed, money did not come, what should I do?

To resolve the issue, go to the settings and check your transaction history to see if your withdrawal request is failing. If the funds aren't added to your wallet account within 24 hours, you can contact their care centre for assistance.

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