1ace
1ace
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This app is available for your device
1ace
This app is available for your device
Contact
+91 1772565004
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the 1ace?
To log in, open the app and enter your registered mobile number. Verify the OTP (one-time password) that is sent to your number to successfully log in. This convenient method eliminates the need for a password or email login.
Q2: What should I do if I am not getting OTP?
To proceed, check your internet connection and wait for a strong signal. If you still don't receive the OTP, click "send OTP" again and allow time for it to be sent. If it's still not received, you can contact the app's support system through live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To log in successfully, try using the same active number. If your number has changed, submit your updated KYC (Know Your Customer) details via email to the customer support system for account transfer assistance. This will facilitate a smooth account shift.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and then download the latest version. This will allow you to log in and play the newly updated app without any problems. Once installed, you should be able to access the app smoothly.
Q1: What is the minimum withdrawal amount in the 1ace?
In this app, users can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. Withdrawals are only possible for the money earned from gaming, and not for bonus amounts collected. Users can only redeem the money they have earned through gameplay.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please ensure that all your Know Your Customer (KYC) details are completed and submitted within the app. This includes saving your Aadhaar card, UPI details, and bank information.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services enable the process to be completed within 30 minutes to 3 hours. However, occasional payment delays may require waiting up to 24 hours. This can be a drawback for users relying on timely transactions.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds can only be used for gaming purposes and cannot be withdrawn by anyone else. Any winnings earned from using the bonus amount can be withdrawn.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings and verify that your withdrawal request is pending. If it fails, don't worry as the funds will be added to your wallet account within 24 hours. If the issue persists, you can seek assistance from their customer care centre.
Beyond our extensive library of games, 1ace provides exceptional customer service available 24/7, ensuring that your questions are promptly addressed. We also offer generous bonuses and promotions, ranging from welcome packages to daily rewards, to enhance your gaming experience.
At 1ace, we prioritize the convenience and security of our users by offering a wide range of deposit and withdrawal methods. This includes traditional credit and debit cards, as well as electronic wallets and modern cryptocurrencies. Our fast and secure transactions allow you to focus on enjoying your favorite games without any interruptions. In addition to our reliable payment options, we also offer generous bonuses and promotions tailored to both new and experienced players. This provides numerous opportunities to increase your winnings and enhance your overall gaming experience. Our dedicated customer support team is available 24/7, ensuring that you receive prompt assistance whenever you need it. We are committed to responsible gaming and strive to provide a unique and enjoyable online casino experience. Join us today at 1ace and discover the thrill that awaits you. With our extensive range of games, secure payment options, and exceptional customer service, we are confident that you will have a truly unforgettable experience with us.