1ace
1ace
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This app is available for your device
1ace
This app is available for your device
Contact
+91 1248880175
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the 1ace?
To log in, open the app and enter your registered mobile number to receive an OTP. Verify the OTP to complete the login process. This eliminates the need for a password or email login.
Q2: What should I do if I am not getting OTP?
To resolve the issue, first, ensure a strong internet connection is established. If you still encounter problems, wait for the OTP to be sent or try using the app's live chat support system.
Q3: What should I do if I am not able to log in with my old number?
To access your account, try logging in with your current active number. If your number has changed, submit your updated KYC details to our customer support team via email to facilitate the account transfer.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and then download the latest version. This should allow you to log in and play without any problems. Once updated, you can enjoy the app with the latest features and improvements.
Q1: What is the minimum withdrawal amount in the 1ace?
In this app, users can withdraw a minimum of Rs. 100, a higher threshold compared to other apps. Withdrawals are limited to earnings from gaming activities, excluding bonus amounts. This means users can only withdraw money they've earned through gaming, not bonus rewards.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please ensure all your Know Your Customer (KYC) details are completed and submitted through this app. This includes saving your Aadhaar card, UPI information, and all relevant bank details.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services can complete the process in 30 minutes to 3 hours. However, payment delays may occur, requiring a wait of up to 24 hours in some cases. This exception is a notable variance in the overall efficiency of the app's services.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds can only be used for gaming purposes and cannot be withdrawn. Any winnings earned from playing games with the bonus amount can be withdrawn. This separation is in place to ensure that bonus funds and player winnings are kept distinct.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings to ensure your withdrawal request is processed. If it's not showing, don't worry, the funds will be added to your wallet account within 24 hours. If you still encounter issues, you can reach out to their care centre for assistance.
Our library of games is easy to explore with a user-friendly interface and seamless navigation. We prioritize the player's convenience by offering support for a wide range of deposit and withdrawal methods, including major credit cards, e-wallets, and bank transfers. This ensures secure and fast transactions every time. Our 24-hour customer support team is always ready to assist with any questions, creating a peaceful and hassle-free gaming environment.
Regardless of your level of experience, our dedicated customer support team is available 24/7 to assist with any questions or issues you may encounter. Join us at 1ace today and indulge in an unparalleled online casino experience, featuring generous bonuses, promotions, and a loyalty program that rewards you with each play. Our customer support team is comprised of industry experts who are passionate about providing exceptional service. They are available to answer your questions, resolve any technical issues, and ensure that your online gaming experience is seamless and enjoyable. At 1ace, we understand the importance of a welcoming and exciting online casino environment. That's why we offer a wide range of games, including slots, table games, and live dealer options, all designed to provide hours of entertainment and excitement. But that's not all - our loyalty program rewards your loyalty and commitment to our online casino. With each play, you'll earn points that can be redeemed for cash, bonuses, and other exclusive rewards. Plus, we offer a range of promotions and bonuses to help you stretch your bankroll and maximize your winnings. So why wait? Join us at 1ace today and experience the ultimate online casino experience. Our customer support team is ready to assist you, and our loyalty program is waiting to reward you.