1ace
1ace
Share
Add to wishlist
This app is available for your device
1ace
This app is available for your device
Contact
+91 6176886061
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the 1ace?
To log in, open the app and enter your registered mobile number to receive an OTP. Verify the OTP to complete the login process, eliminating the need for a password or email. This simple two-step method allows for easy access to your account.
Q2: What should I do if I am not getting OTP?
To start, check your internet connection for a strong signal. If the signal is stable, send the OTP and wait for it to arrive within the given time frame. If you don't receive the OTP, use the app's support system through live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To log in successfully, use the same active number. If your number has changed, send your updated KYC details to customer support via email to complete the account transfer. This will process the change in your account information.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device. Download the latest version of the app, and you should be able to log in and play without any problems. This update should provide a smoother gaming experience.
Q1: What is the minimum withdrawal amount in the 1ace?
In this app, users can withdraw a minimum of Rs. 100, a higher withdrawal amount compared to other apps. However, withdrawal is restricted to earnings from gaming activities, excluding bonus amounts. This means users cannot withdraw bonus money collected, only the money they've earned through gameplay.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please complete and submit all required KYC (Know Your Customer) details within the app, including saving your Aadhaar card, UPI (Unified Payments Interface) information, and bank details. This is a mandatory step to ensure a smooth and secure experience. By doing so, you will enable the app to verify and process your transactions efficiently.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services typically complete the process within 30 minutes to 3 hours. However, in some cases, payment delays can occur, requiring a wait of up to 24 hours. This extended wait time is a possible exception to the usual faster processing time.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds can only be used for gaming purposes and cannot be withdrawn. Any winnings earned from using the bonus can be withdrawn. The bonus itself is non-withdrawable, but earnings from it are eligible for withdrawal.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings. If your withdrawal request is failing, don't worry, as the funds will be added to your wallet account within 24 hours. If the issue persists, you can contact their care centre for further assistance.
Making deposits and withdrawals at 1ace is a breeze, thanks to our wide range of convenient payment methods. We accept credit cards, electronic wallets, bank transfers, and even cryptocurrencies, providing you with a flexible and hassle-free way to manage your account. But it's not just about easy transactions - our customer support is available 24/7, 365 days a year, to ensure that you receive prompt assistance whenever you need it. And to welcome you to our community, we're offering a generous welcome bonus, accompanied by ongoing promotions and rewards. At 1ace, our goal is to provide an unparalleled online gaming experience that will keep you coming back for more. Join us today and step into a world of excitement and potential rewards, where the thrill of the game meets the comfort of a reliable and secure platform.
Our platform is designed to be user-friendly and accessible, incorporating robust security measures to ensure that your personal information and transactions are always protected. We offer a range of convenient deposit and withdrawal methods, including credit/debit cards, e-wallets, and bank transfers, all seamlessly integrated to provide you with a hassle-free gaming experience. Our platform's security measures are designed to provide an additional layer of protection for your personal and financial information. This includes advanced encryption, secure servers, and regular security audits to identify and address any potential vulnerabilities. Additionally, our platform is compliant with industry standards and regulations, giving you peace of mind knowing that your information is safe and secure. In terms of deposit and withdrawal methods, we offer a variety of options to suit your needs. Credit and debit cards are a popular choice, as they provide a quick and easy way to fund your account. E-wallets, such as PayPal and Skrill, offer an additional layer of security and convenience, while bank transfers provide a more traditional method of depositing and withdrawing funds. Regardless of the method you choose, our platform ensures that your transactions are processed quickly and efficiently, with minimal wait times and maximum transparency. Our platform's focus on convenience and accessibility means that you can enjoy a seamless gaming experience, without the hassle of complicated deposit and withdrawal processes. Whether you're playing on your desktop, tablet, or smartphone, our platform is designed to be easy to use and navigate, with intuitive menus and clear instructions. Our dedicated customer support team is also available to assist with any questions or concerns you may have, providing a personalized and friendly experience that sets us apart from the competition.