1ace
1ace
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This app is available for your device
1ace
This app is available for your device
Contact
+91 5893863371
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the 1ace?
To log in, open the app and enter your registered mobile number. Verify the OTP sent to your number for secure login, replacing the need for a password or email. This streamlined process allows for easy and secure access to the account.
Q2: What should I do if I am not getting OTP?
To proceed, check your internet connection for a strong signal. If you still encounter issues, click "send OTP" and wait. If you don't receive the OTP after the allotted time, contact the app's support system through live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To log in successfully, try using your active number. If your number has changed, send your updated KYC (Know Your Customer) details to the customer support via email to facilitate account transfer. This will help update your account.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and then download the latest version. This will allow you to log in and play the app without any problems. Once installed, you should be able to access the app with ease.
Q1: What is the minimum withdrawal amount in the 1ace?
In this app, you can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. Withdrawals are only possible from earnings made through gaming activities, not from bonus collections. Your bonus funds are not withdrawable.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please ensure all your KYC (Know Your Customer) details are completed and submitted in the app. This includes saving your Aadhaar card, UPI (Unified Payments Interface) information, and all relevant bank details.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services allow for a processing time of 30 minutes to 3 hours, depending on the complexity of the task. However, occasional delays in payment processing may cause users to wait up to an additional 24 hours.
Q4: Why is the bonus balance not being withdrawn?
The bonus money can only be used for gaming purposes and cannot be withdrawn by anyone other than the account owner. It can be withdrawn once winnings are earned by playing games with the bonus amount. In other words, the bonus itself is not withdrawable, but any winnings from it are.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings to see if your withdrawal request has been processed. If it hasn't shown up within 24 hours, contact the care centre for assistance. They will be able to help resolve the issue and ensure the funds are added to your wallet account.
Our commitment to the satisfaction of our players is evident in our secure and convenient deposit and withdrawal methods, which include credit/debit cards, electronic wallets, and bank transfers, all protected by advanced cryptographic technology. For those seeking a personalized touch, our dedicated customer support team is available 24/7 to assist with any questions or concerns. Additionally, we offer attractive bonuses and promotions to enhance your gaming experience, from generous welcome packages to daily and weekly rewards.
The safety and convenience of financial transactions are of utmost importance, which is why 1ace provides a range of deposit and withdrawal methods to ensure seamless transactions. Our platform is designed with cutting-edge technology to provide a secure and fair gaming environment, allowing you to focus solely on having fun. We understand that timely and reliable access to your funds is crucial, which is why we offer a variety of payment options, including credit cards, e-wallets, and bank transfers. With 1ace, you can rest assured that your transactions are handled with the utmost care and professionalism, giving you peace of mind as you enjoy your gaming experience.