1ace
1ace
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This app is available for your device
1ace
This app is available for your device
Contact
+91 3148277577
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the 1ace?
To log in, open the app and enter your registered mobile number to receive a verification code (OTP). After verifying the OTP, you will be logged in, eliminating the need for a password or email login. This method provides a convenient and hassle-free login experience.
Q2: What should I do if I am not getting OTP?
To start the process, check your internet connection for a strong signal. Wait for the signal to be stable before clicking 'send OTP', and if the OTP doesn't arrive after the allotted time, contact the app's support system through live chat.
Q3: What should I do if I am not able to log in with my old number?
To resolve the issue, try logging in with the same active number. If your number has changed, send your updated KYC details to the customer support system via email to facilitate a smooth account transfer.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device. Then, download the latest version, and you'll be able to log in and start playing without any problems. This update should address any issues that were preventing you from playing.
Q1: What is the minimum withdrawal amount in the 1ace?
In this app, users can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. The withdrawn amount is limited to earnings from gaming activities and does not include bonus rewards. Users cannot withdraw bonus money, only their actual gaming earnings.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please ensure all your Know Your Customer (KYC) details are completed and submitted through this app. This includes saving your Aadhar card, UPI (Unified Payments Interface) information, and all relevant bank details.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services typically complete the process within 30 minutes to 3 hours. However, payment delays can sometimes occur, requiring a wait of up to 24 hours. This delay is an exception, as the app's usual processing time is relatively quick.
Q4: Why is the bonus balance not being withdrawn?
The bonus earnings can only be used for gaming purposes and cannot be withdrawn by anyone else. You can withdraw any winnings you earn from playing games with the bonus funds. The bonus earnings themselves are non-withdrawable.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings. If your withdrawal request is failing, the funds will be added to your wallet account within 24 hours. If the issue persists, you can contact their care centre for assistance.
Our exceptional customer service is available 24/7, providing multiple channels for communication, including live chat, email, and phone. This ensures that you can get assistance with any questions or issues you may have at a time that suits you best. Additionally, 1ace offers lucrative bonuses, promotions, and a rewarding loyalty program that enhances your gaming experience by providing extra value.
Our platform features cutting-edge graphics and seamless navigation, ensuring a fully immersive and user-friendly experience. At the heart of our commitment to customer satisfaction, 1ace provides 24/7 customer support to address all of your queries. Whether you're depositing or withdrawing funds, the process is quick, easy, and secure, with multiple options available, including credit cards, electronic wallets, and cryptocurrencies, tailored to suit your individual preferences. We understand the importance of convenience and flexibility in financial transactions, which is why we offer a range of payment methods to cater to your unique needs. With 1ace, you can rest assured that your transactions are processed securely and efficiently, with minimal hassle and maximum peace of mind. Our dedicated customer support team is always available to assist you, should you have any questions or concerns, ensuring that you can focus on what matters most - managing your finances with ease and confidence.