1ace
1ace
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This app is available for your device
1ace
This app is available for your device
Contact
+91 1804703993
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the 1ace?
To log in, open the app and enter your registered mobile number. Verify the OTP (One-Time Password) sent to your number to complete the login process. This convenient method eliminates the need for a password or email login.
Q2: What should I do if I am not getting OTP?
To proceed, ensure a strong internet connection and wait for a stable signal. After that, click "send OTP" and wait for the verification code to arrive. If the code doesn't come through, you can reach out to the app's support system via live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To access your account, try logging in with your active number. If your number has changed, send your complete KYC (Know Your Customer) details to our customer support team via email to facilitate a smooth account transfer.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and then download the latest version. Once installed, you can log in and access the updated app with ease. This should resolve any compatibility problems and allow you to play smoothly.
Q1: What is the minimum withdrawal amount in the 1ace?
In this app, a minimum withdrawal of Rs. 100 is allowed, which is higher than other apps. However, bonus money collected cannot be withdrawn. You can only withdraw earnings from gaming activities.
Q2: Is it necessary to do KYC for withdrawal?
To complete the registration process, please ensure that all your Know Your Customer (KYC) details are uploaded and saved in the app, including your Aadhar card and bank details. You will also need to save your UPI (Unified Payments Interface) information in the app for verification purposes. This will help facilitate a smooth and secure registration experience.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services typically process transactions within 30 minutes to 3 hours. However, delays can sometimes occur, resulting in payments taking up to 24 hours to be processed. This can vary depending on the specific transaction and the app's current load.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds can only be used for gaming purposes and cannot be withdrawn. Any winnings earned from playing with the bonus amount are eligible for withdrawal. The bonus itself is non-withdrawable, but winnings from it can be withdrawn.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings. If your withdrawal request appears to be pending, the funds will be added to your wallet account within 24 hours. If the issue persists, you can reach out to their care centre for assistance.
Our extensive library of games features leading software providers such as Microgaming, NetEnt, and Playtech. Whether you're a fan of classic card games like blackjack, the thrill of spinning the wheel in roulette, the strategy of poker, or the excitement of progressive jackpots, 1ace has something to cater to every player's taste and skill level. From casual beginners to seasoned pros, our diverse collection of games ensures that there's always something new and exciting to discover. With a wide range of genres and gameplay styles to choose from, you'll be able to find the perfect fit for your gaming preferences.
Our top priorities are the security and convenience of our customers, which is why we provide a range of secure deposit and withdrawal methods, including credit cards, e-wallets, and bank transfers. This ensures that all transactions are seamless, secure, and trouble-free. We understand the importance of quick and easy access to your funds, and our secure payment options allow you to do just that. In addition to our secure payment methods, our user-friendly interface makes it easy for you to navigate and enjoy your gaming experience. We've designed our platform to be intuitive and accessible, so you can focus on what matters most - having fun and winning big. But we don't stop there. Our dedicated customer support team is available 24 hours a day, 7 days a week, to provide assistance and answer any questions you may have. Whether you need help with a transaction, have a question about a game, or simply need some guidance, our team is here to help. Our goal is to provide a hassle-free and enjoyable experience for all our customers, and we're committed to doing just that.