1ace
1ace
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This app is available for your device
1ace
This app is available for your device
Contact
+91 6269897883
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the 1ace?
To log in, open the app and enter your registered mobile number to receive an OTP. Verify the OTP to complete the login process. This method eliminates the need for a password or email login.
Q2: What should I do if I am not getting OTP?
To check if the issue is with your internet connection, wait for a strong signal to come through. If you still don't receive the OTP after waiting, you can contact the app's support system through live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To log in, try using your active phone number. If your number has changed, send your updated KYC details to customer support via email to facilitate a smooth account transfer. This will help resolve the login issue.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device. Once uninstalled, download the latest version of the app and you'll be able to log in and play without problems.
Q1: What is the minimum withdrawal amount in the 1ace?
In this app, a minimum withdrawal of Rs. 100 is required, which is higher than in other apps. You can only withdraw earnings from gaming, not bonus amounts. This means you can withdraw the money you've earned by playing, but not any additional rewards.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please ensure that all your Know Your Customer (KYC) details are completed and submitted in this app. This includes saving your Aadhar card, UPI information, and all bank details within the app.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services enable a relatively quick process, taking around 30 minutes to 3 hours to complete. However, some users may experience delays in payment processing, potentially requiring a wait of up to 24 hours.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds can only be used for gaming purposes and cannot be withdrawn. Any winnings earned from playing with the bonus amount can be withdrawn.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, go to the settings and check your transaction history to see if your withdrawal request is failing. If it's failing, don't worry as the money will be added to your wallet account within 24 hours. If it still doesn't happen, you can contact their care centre for assistance.
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Welcome to 1ace, the ultimate destination for online game enthusiasts! At 1ace, we take pride in offering a top-notch gaming experience that combines cutting-edge technology, exceptional customer service, and a wide variety of games to cater to every player's preference. Our platform presents a rich selection of thrilling slots, classic table games like blackjack and roulette, immersive live dealer experiences, and exciting poker tournaments. Whether you're a beginner or an experienced player, 1ace has something for everyone.