1ace
1ace
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This app is available for your device
1ace
This app is available for your device
Contact
+91 8800687973
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the 1ace?
To log in, open the app and enter your registered mobile number to receive an OTP. Verify the OTP to complete the login process, eliminating the need for a password or email login. This convenient method allows for easy access to the app.
Q2: What should I do if I am not getting OTP?
To proceed, check your internet connection for a strong signal. If you still face issues, wait for the OTP to be sent, then try again if it doesn't arrive within the given time. If you continue to experience problems, you can contact the app's support system through live chat.
Q3: What should I do if I am not able to log in with my old number?
To log in, use your current active number. If the number has changed, please submit your updated KYC details to customer support via email to transfer your account. This will help complete the account update process.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, you need to uninstall the app from your device and then download the latest version. Once installed, you should be able to log in and play the updated app without any problems. This should fix any issues and provide a smooth gaming experience.
Q1: What is the minimum withdrawal amount in the 1ace?
In this app, you can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other similar apps. Withdrawals are limited to the money earned from gaming, and bonus amounts cannot be withdrawn. This means you can only cash out the real winnings you've earned through gaming activities.
Q2: Is it necessary to do KYC for withdrawal?
To complete your registration, all required Know Your Customer (KYC) details must be submitted through this app. This includes saving your Aadhar card, UPI information, and all relevant bank details. Completing these steps is necessary for a successful registration process.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services can process payments in as little as 30 minutes to 3 hours. However, delays can sometimes occur, requiring a wait of up to 24 hours for the payment to be processed.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds can only be used for gaming purposes and cannot be withdrawn by anyone else. Any winnings earned from playing with the bonus amount can be withdrawn. The bonus money itself, however, remains non-withdrawable.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings. If your withdrawal request is failing, don't worry, the funds will be added to your wallet account within 24 hours. If it still doesn't happen, you can reach out to their care centre for assistance.
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