1ace
1ace
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This app is available for your device
1ace
This app is available for your device
Contact
+91 0132878783
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the 1ace?
To log in, open the app and enter your registered mobile number to receive an OTP verification. Once verified, you can access the login without needing a password or email. This simplified process allows for easy and secure login.
Q2: What should I do if I am not getting OTP?
To initiate the process, ensure your internet connection is stable and strong. Click "send OTP" and wait for the code to arrive, or if it doesn't come within the allotted time, you can use the app's live chat support for assistance.
Q3: What should I do if I am not able to log in with my old number?
Try logging in with the same active number. If your number has changed, submit your updated KYC details to the customer support team via email to assist with the account transfer. This will help resolve the issue and shift your account.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the current app from your device and then download the latest version. Once installed, you can log in and start playing the updated app without any problems. This should ensure a smooth and hassle-free gaming experience.
Q1: What is the minimum withdrawal amount in the 1ace?
In this app, you can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. Withdrawals are only allowed for earnings from gaming activities, and not for bonus amounts collected. Your earnings from gaming can be withdrawn once you have met this minimum threshold.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please ensure that all your Know Your Customer (KYC) details are completed and saved within the app. This includes linking your Aadhaar card, UPI, and all relevant bank details.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services typically process transactions within 30 minutes to 3 hours. However, occasional delays may occur, causing payments to take up to 24 hours to be processed. This delay can be frustrating, but it is a temporary issue that may arise in some cases.
Q4: Why is the bonus balance not being withdrawn?
The bonus earnings can only be used for gaming purposes and cannot be withdrawn by anyone else. Any winnings from games played with the bonus amount can be withdrawn.
Q5: Withdraw failed, money did not come, what should I do?
To check the status of your withdrawal request, go to the settings section and review your transaction history. If the issue persists, the money will be added to your wallet account within 24 hours. If you still encounter problems, you can contact their care centre for assistance.
To ensure a perfect gaming experience, 1ace offers a range of secure payment methods, including credit/debit cards, e-wallets, and bank transfers. Our top priority is a user-friendly navigation system, featuring an elegant and intuitive interface that allows players to quickly find their favorite games. Additionally, our customer support team is available 24/7, providing assistance with any questions or concerns that may arise, ensuring a smooth and enjoyable gaming journey.
At 1ace, we prioritize creating a secure and uninterrupted environment for our customers. We offer support for a wide range of deposit and withdrawal methods, including credit cards, e-wallets, and cryptocurrencies, ensuring that transactions are fast and hassle-free. Our robust security measures and 24/7 customer support guarantee peace of mind, allowing you to focus on enjoying your favorite games. Our commitment to security is unwavering, with multiple layers of protection in place to safeguard your personal and financial information. We understand that trust is earned, and we strive to build long-term relationships with our customers by providing a safe and trustworthy gaming experience. In addition to our robust security measures, we also offer a range of generous welcome bonuses and ongoing promotions to help you get started and keep you coming back for more. Whether you're a seasoned pro or just starting out, we have something for everyone. At 1ace, we believe that the gaming experience should be enjoyable and rewarding. That's why we've created an environment that's designed to be user-friendly, intuitive, and exciting. With a vast array of games to choose from, you'll never get bored. And with our loyalty program and rewards scheme, you'll be able to earn points and redeem them for real cash and other prizes. So why wait? Join 1ace today and discover the thrill of winning big. Our extraordinary gaming journey awaits, and we can't wait to welcome you to the family. With our unmatched security, generous promotions, and commitment to customer satisfaction, we're confident that you'll have a gaming experience like no other.