1ace
1ace
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This app is available for your device
1ace
This app is available for your device
Contact
+91 9364145980
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the 1ace?
To log in, open the app and enter your registered mobile number to receive an OTP. Verify the OTP to complete the login process. This method eliminates the need for a password or email login.
Q2: What should I do if I am not getting OTP?
To proceed, ensure your internet connection is stable and strong. If you don't receive the OTP after clicking "send," wait for the allotted time to pass. If the issue persists, you can seek assistance through the app's live chat support system.
Q3: What should I do if I am not able to log in with my old number?
To log in successfully, use the same active number. If your number has changed, submit your correct KYC (Know Your Customer) details to customer support via email to facilitate account transfer. This will help resolve the login issue.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device. Download the latest version of the app and reinstall it, which should allow you to easily log in and play. This should fix any problems you were experiencing with the app.
Q1: What is the minimum withdrawal amount in the 1ace?
In this app, users can withdraw a minimum of Rs. 100, a higher amount compared to other apps. Withdrawals are only permitted for earnings from gaming, not bonus amounts collected. This means you can withdraw the money you've earned through gaming activities.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please ensure that all your Know Your Customer (KYC) details are completed and saved within the app. This includes uploading your Aadhar card and saving your UPI and bank account information.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services typically complete the process within 30 minutes to 3 hours. However, payment delays may occasionally occur, requiring users to wait up to 24 hours. This delay is a rare exception to the otherwise efficient service.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds can only be used for gaming purposes and cannot be withdrawn. Any winnings earned from playing games with the bonus amount can be withdrawn. This means the bonus itself remains non-withdrawable, but winnings from it are eligible for withdrawal.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings. If your withdrawal request isn't processing, don't worry as the funds will be added to your wallet account within 24 hours. If the issue persists, you can reach out to their care centre for further assistance.
Our sophisticated and user-friendly platform ensures a smooth and immersive gaming experience from the very start. In addition, we host live dealer games, allowing you to enjoy the excitement of a real casino directly from the comfort of your own home. At the forefront of our considerations are protection and security, which is why we utilize the latest encryption technologies to safeguard your personal and financial information. By doing so, you can be assured that your online gaming experience is both enjoyable and secure.
At the heart of everything we do is the satisfaction of our customers. To ensure their complete satisfaction, we provide 24/7 customer support, available to assist with any questions or concerns that may arise. Our dedicated team is always ready to help, ensuring that our customers receive the best possible experience. By joining 1ace, you'll be immersed in an unparalleled world of entertainment and lucrative opportunities. With our comprehensive support system, you'll have access to a wide range of resources and tools designed to help you succeed. Whether you're seeking answers to technical questions or need guidance on how to maximize your earnings, our expert team is here to help. At 1ace, we're committed to creating an environment that is both enjoyable and profitable. Our customer-centric approach is designed to provide you with a seamless and stress-free experience, allowing you to focus on what matters most – achieving your goals and maximizing your potential.