1ace
1ace
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This app is available for your device
1ace
This app is available for your device
Contact
+91 0614139574
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the 1ace?
To log in, open the app and enter your registered mobile number to receive an OTP. Verify the OTP to securely access your account. This method eliminates the need for a password or email login.
Q2: What should I do if I am not getting OTP?
To begin, ensure your internet connection is stable and strong. If you still face issues, click "send OTP" and wait for the time to pass, and if you don't receive the OTP, use the app's support system via live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To log in, try using the same active number. If the number has changed, send your updated KYC details to customer support via email to facilitate account transfer. This will enable a smooth account shift.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device. Then, download the latest version of the app, and you should be able to log in and play without any problems.
Q1: What is the minimum withdrawal amount in the 1ace?
In this app, users can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. Withdrawals are only allowed for earnings from gaming activities, not bonus rewards. This means users can only cash out the money they've earned through gaming, not the bonus amounts they've received.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please ensure that you have completed and submitted all your Know Your Customer (KYC) details within the app. This includes saving your Aadhaar card, UPI information, and bank details. A fully filled-out KYC profile is required to move forward with the application.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services allow for a quick process, typically taking 30 minutes to 3 hours to complete. However, occasional delays may occur, potentially extending the wait time to up to 24 hours for payment processing. This variation in processing time is dependent on the specific circumstances of each transaction.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds can only be used for gaming purposes and cannot be withdrawn by anyone but the player themselves. Any winnings earned while using the bonus amount can be withdrawn. The bonus funds themselves remain non-withdrawable.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings, where you'll find that the withdrawal request will be processed within 24 hours. If the funds are not added to your wallet account, you can contact their care centre for assistance.
With effortless navigation and a user-friendly interface, you can focus on the excitement of the game without any distractions. Our cutting-edge security measures ensure your safety and privacy, so you can play with peace of mind. At 1ace, we recognize the importance of flexibility in financial transactions, which is why we offer support for a wide range of deposit and withdrawal methods. This includes credit and debit cards, electronic wallets such as PayPal and Skrill, as well as cryptocurrencies. With so many options available, you can choose the method that best suits your needs and preferences. Whether you're a seasoned gamer or a newcomer, our platform is designed to provide a seamless and convenient experience.
We recognize the significance of continuous transactions, and that's why we provide a range of secure deposit and withdrawal methods, including credit/debit cards, e-wallets, bank transfers, and cryptocurrencies. Our state-of-the-art encryption technology ensures that your personal and financial information remains safe and confidential. This allows for seamless and secure transactions, giving you complete peace of mind when interacting with our platform. Whether you're depositing or withdrawing funds, our secure payment methods ensure that your transactions are processed quickly and efficiently, without compromising your sensitive information.