1ace
1ace
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This app is available for your device
1ace
This app is available for your device
Contact
+91 7556765890
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the 1ace?
To log in, open the app and enter your registered mobile number to receive an OTP (One-Time Password). Verify the OTP to securely log in, eliminating the need for a password or email. This convenient method allows for easy and quick access to your account.
Q2: What should I do if I am not getting OTP?
To proceed, check your internet connection for a strong signal. If issues persist, wait for the OTP to be sent after clicking "send" and allow the allotted time to pass. If you don't receive the OTP, use the app's live chat support for assistance.
Q3: What should I do if I am not able to log in with my old number?
To access your account, try logging in with the same active phone number. If your number has changed, please send your updated KYC details to our customer support via email to facilitate the account transfer. This will help update your account information accordingly.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device. Then, download the latest version and log back in to access the updated features. This should allow you to play the app smoothly.
Q1: What is the minimum withdrawal amount in the 1ace?
In this app, you can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. Withdrawals are only possible for the money earned from gaming, not the bonus amount collected. This means you can cash out your actual winnings, but not the additional bonus rewards.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please ensure all your Know Your Customer (KYC) details are completed and saved within the app. This includes uploading your Aadhar card and saving your UPI and bank details.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services allow the process to typically take 30 minutes to 3 hours. However, occasional delays in payments may cause a wait of up to 24 hours. This variance in processing time can impact users who rely on timely transactions.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds can only be used for gaming and cannot be withdrawn. Any winnings earned from playing games with the bonus amount can be withdrawn.
Q5: Withdraw failed, money did not come, what should I do?
To check the status of your withdrawal request, go to the settings and review your transaction history. If your request is pending, don't worry - the funds will be added to your wallet account within 24 hours. If you still encounter issues, you can seek assistance from their customer care centre.
We take pride in providing a safe and welcoming environment for all our customers. Our commitment to security and fairness ensures that you can enjoy seamless and hassle-free transactions with multiple deposit and withdrawal methods. These include credit/debit cards, electronic wallets, and bank transfers, giving you the flexibility to choose the option that best suits your needs. Your security is our top priority, and we have implemented advanced encryption technology to protect your personal and financial information. Additionally, our gaming practices are certified by leading industry regulators, guaranteeing that all games are fair and transparent. This means you can play with confidence, knowing that your experience is both secure and enjoyable. With us, you can focus on what matters most - having fun and enjoying your favorite games - while we handle the technicalities and ensure that your transactions are processed quickly and efficiently. Our team is dedicated to providing exceptional customer service, and we are always available to assist you with any questions or concerns you may have.
At 1ace, security and convenience are our top priorities. We offer a range of deposit and withdrawal options, including credit cards, electronic wallets, and cryptocurrencies, all protected by advanced encryption technology. This ensures that your transactions are safe and secure, giving you peace of mind when using our services. In addition to our secure deposit and withdrawal options, our dedicated customer support team is available 24/7, 365 days a year. Whether you have a question or are experiencing an issue, we're here to help. Our team is trained to provide prompt and effective assistance, so you can get back to enjoying your online experience with confidence. Our commitment to security and customer support is unwavering, and we're constantly working to improve and enhance our services to meet your evolving needs. With 1ace, you can trust that your transactions are protected and your concerns are heard, giving you a hassle-free and enjoyable experience.