1ace
1ace
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This app is available for your device
1ace
This app is available for your device
Contact
+91 7658157186
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the 1ace?
To log in, enter your registered mobile number in the app and verify the OTP sent to you. This will securely authenticate you without needing a password or email. Once verified, you can easily access the app.
Q2: What should I do if I am not getting OTP?
To initiate the process, check your internet connection and wait for a strong signal to appear. Click "send OTP" and wait for the designated time period, and if you don't receive the OTP, use the app's live chat support system for assistance.
Q3: What should I do if I am not able to log in with my old number?
To log in, try using the same active phone number. If your phone number has changed, send your updated KYC (Know Your Customer) details to customer support via email to facilitate the account transfer. This will help resolve the login issue.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and then download the latest version. Once the latest version is installed, you should be able to log in and start playing without any problems.
Q1: What is the minimum withdrawal amount in the 1ace?
In this app, users can withdraw a minimum of Rs. 100, which is higher than other similar apps. Withdrawal is only allowed for money earned from gaming, with bonus funds excluded. This means users can cash out their hard-earned winnings, but not additional rewards or bonuses.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please ensure all your Know Your Customer (KYC) details are completed and submitted within the app. This includes saving your Aadhaar card, UPI information, and all relevant bank details.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The process in this app typically takes between 30 minutes to 3 hours, thanks to its fast and stable services. However, there may be instances where payment delays occur, requiring you to wait for up to 24 hours. This delay can occur even with the app's otherwise efficient services.
Q4: Why is the bonus balance not being withdrawn?
The bonus money earned can only be used for gaming purposes and cannot be withdrawn for personal use. Any winnings earned while using the bonus amount can be withdrawn.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings section. If your withdrawal request is pending, the funds will be added to your wallet account within 24 hours. If the issue persists, you can contact their care centre for assistance.
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