1ace
1ace
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This app is available for your device
1ace
This app is available for your device
Contact
+91 4055709439
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the 1ace?
To log in, open the app and enter your registered mobile number to receive a verification code. Verify the One-Time Password (OTP) to securely access your account. Once logged in, you won't need a password or email to access the app.
Q2: What should I do if I am not getting OTP?
To initiate the process, first check your internet connection for a strong signal. If you receive a proper signal, wait for the OTP to send after clicking the "send OTP" button. If you don't receive the OTP within the allotted time, use the app's live chat support system for assistance.
Q3: What should I do if I am not able to log in with my old number?
To log in, try using the same active mobile number. If your number has changed, submit your updated KYC details to our customer support team via email to facilitate a smooth account transfer. This will help resolve any login issues.
Q4: You are getting blackout and the app is not opening?
To resolve this issue, uninstall the app from your device and then download the latest version. This will allow you to easily log in and play the updated app. Once updated, you should be able to access the app without any further problems.
Q1: What is the minimum withdrawal amount in the 1ace?
In this app, users can withdraw a minimum of Rs. 100, which is a higher withdrawal threshold compared to other similar apps. However, bonus earnings are not withdrawable, only the money earned from actual gaming activities can be withdrawn. This allows users to access their hard-earned rewards.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please complete and submit all required KYC information within the app. This includes saving your Aadhaar card, UPI details, and all relevant bank information.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services typically complete the process within 30 minutes to 3 hours. However, payment delays may occur, requiring a wait of up to 24 hours in some cases. This delay is an exception to the otherwise efficient process.
Q4: Why is the bonus balance not being withdrawn?
The bonus money can only be used for gaming purposes and cannot be withdrawn by anyone else. You can withdraw the real money winnings earned from playing games using the bonus amount.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings to ensure your withdrawal request is being processed. If the problem persists, funds will be added to your wallet account within 24 hours. If you still encounter issues, you can contact their customer care centre for assistance.
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