1ace
1ace
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This app is available for your device
1ace
This app is available for your device
Contact
+91 3143208742
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the 1ace?
To log in, open the app and enter your registered mobile number to receive a verification OTP. Verify the OTP to complete the login process. Once verified, you can log in without needing a password or email.
Q2: What should I do if I am not getting OTP?
First, check your internet connection and wait for a strong signal. After establishing a stable connection, click on "send OTP" and wait for the verification code to be sent. If you don't receive the OTP, contact the app's support system through live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To access your account, first try logging in with the same active number. If the number has changed, submit your updated KYC details to the customer support team via email to facilitate an account transfer.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and then download the latest version. This should allow you to log in and access the updated app without any problems. Once installed, you can start playing the app without any issues.
Q1: What is the minimum withdrawal amount in the 1ace?
In this app, users can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. Withdrawn funds can only come from earnings made through gaming activities, not bonus rewards. Money collected as a bonus cannot be withdrawn.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please ensure all your Know Your Customer (KYC) details are completed and submitted in the app. This includes saving your Aadhaar card, UPI (Unified Payments Interface) information, and all relevant bank details.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services allow for a quick process, typically completing within 30 minutes to 3 hours. However, in some cases, payment processing may be delayed, requiring users to wait up to 24 hours. This delay can occur occasionally, affecting the overall completion time.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds can only be used for gaming purposes, not for withdrawals. Any money earned while playing with the bonus amount can be withdrawn, but the bonus itself is non-withdrawable.
Q5: Withdraw failed, money did not come, what should I do?
To check the status of your withdrawal, go to the settings and view your transaction history. If your request is pending, the money will be added to your wallet account within 24 hours. If you don't see the funds, contact their care centre for assistance.
1ace is the ultimate online gaming destination, designed to provide a rich and engaging experience for gaming enthusiasts of all kinds. Our platform features a diverse and extensive range of games, catering to different tastes and preferences. From timeless classic slots and traditional table games to modern live dealer options and thrilling progressive jackpots, we offer an unparalleled selection that is sure to captivate and entertain. Whether you're a seasoned pro or a newcomer to the world of online gaming, you'll find something to love at 1ace. Our commitment to providing a high-quality gaming experience is unwavering, and we strive to ensure that every moment you spend with us is an unforgettable one.
Our dedicated customer support team is available 24/7, 365 days a year to address any questions or concerns, ensuring that your experience is as seamless and enjoyable as possible. From the moment you join our platform, you'll have access to a range of benefits designed to make your stay with us as rewarding as it is fun. Take advantage of our generous welcome bonuses, continuous promotions, and loyalty rewards, tailored to recognize and reward our valued players. Join us today and discover why thousands of players worldwide have chosen 1ace as their trusted online casino destination. Our team is committed to providing a safe, secure, and entertaining gaming environment, with a wide range of games, exciting tournaments, and regular updates to keep things fresh and exciting. Whether you're a seasoned pro or just starting out, we're here to support you every step of the way, ensuring that your experience with us is nothing short of exceptional. So why wait? Sign up now and start enjoying the ultimate online gaming experience!