1ace
1ace
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This app is available for your device
1ace
This app is available for your device
Contact
+91 0411209241
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the 1ace?
To log in, open the app and enter your registered mobile number to receive an OTP. Verify the OTP to complete the login process, eliminating the need for a password or email. This convenient method allows for easy access to the app.
Q2: What should I do if I am not getting OTP?
To send the OTP, first, check your internet connection and wait for a strong signal. If you still don't receive the OTP, click on send OTP again to try and establish a connection. If the issue persists, use the app's live chat support system for assistance.
Q3: What should I do if I am not able to log in with my old number?
To log in, use your active phone number. If the number has changed, send your updated KYC details to the customer support system via email to facilitate account transfer. This will help resolve any login issues.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device. Download and install the latest version of the app, and you should be able to log in and play without problems. This update will likely fix any issues you were experiencing with the previous version.
Q1: What is the minimum withdrawal amount in the 1ace?
The app allows users to withdraw a minimum of Rs. 100, which is higher than in other apps. Withdrawals are only possible for earnings from gaming activities, not for bonus amounts. This means users can withdraw their actual winnings, but not any bonus rewards received.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please complete and submit all required KYC details within the app, including saving your Aadhaar card, UPI information, and all relevant bank details. This will help ensure a smooth and efficient process. Completing these steps is necessary to move forward.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services typically allow transactions to be processed in 30 minutes to 3 hours. However, in some cases, payments may be delayed, requiring a wait of up to 24 hours. This delay can occur even with the app's otherwise swift and reliable services.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds can only be used for gaming purposes. Any winnings from games played with the bonus can be withdrawn. The bonus funds themselves cannot be withdrawn.
Q5: Withdraw failed, money did not come, what should I do?
To check the status of your withdrawal request, go to the settings and view your transaction history. If the request is failing, the funds will be added to your wallet account within 24 hours. If the issue persists, you can contact their care centre for assistance.
Our platform ensures the best gaming environment possible, backed by top-notch security measures to safeguard your transactions and protect your data. With continuous deposits and withdrawals, you'll enjoy a wide range of payment options, including credit/debit cards, electronic wallets, and cryptocurrencies. We're committed to providing exceptional customer support, available 24/7, through live chat, email, and phone.
To ensure a safe and interruption-free gaming environment, 1ace utilizes cutting-edge cryptography technologies and adheres to strict regulatory standards. We offer a variety of deposit and withdrawal methods, including credit/debit cards, electronic wallets, bank transfers, and cryptocurrency options, allowing you to manage your funds with ease and convenience. Our dedicated customer support team is available 24/7 to assist you with any questions or concerns, ensuring a peaceful and enjoyable gaming experience. With a focus on security and reliability, our team works tirelessly to maintain a seamless gaming experience. We understand the importance of a hassle-free transaction process and strive to provide a range of payment options to suit your needs. Whether you prefer the speed and convenience of electronic wallets or the flexibility of cryptocurrency, we have got you covered. In addition to our payment options, our customer support team is committed to providing top-notch assistance. Our representatives are available around the clock to address any issues or concerns you may have, ensuring that you can focus on your gaming experience without interruption. Whether you need help with a deposit, withdrawal, or general query, our team is here to support you every step of the way. At 1ace, we are dedicated to providing a safe and enjoyable gaming environment for all our players. We understand the importance of trust and transparency and are committed to maintaining the highest standards of security and integrity. With our cutting-edge technology, strict regulatory adherence, and dedicated customer support, we are confident that you will have a seamless and enjoyable gaming experience with us.