1ace
1ace
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This app is available for your device
1ace
This app is available for your device
Contact
+91 3513852772
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the 1ace?
To log in, open the app and enter your registered mobile number to receive an OTP. Verify the OTP to authenticate your login, eliminating the need for a password or email. This simplified process allows for easy access.
Q2: What should I do if I am not getting OTP?
To initiate the process, ensure you have a stable internet connection with a strong signal. Wait for the OTP to be sent, and if it doesn't arrive within the expected time, use the app's live chat support for assistance.
Q3: What should I do if I am not able to log in with my old number?
To log in successfully, use the same active phone number. If your number has changed, please send your updated KYC details to our customer support via email to facilitate account transfer. This will help resolve any login issues promptly.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device. Once uninstalled, download the latest version of the app and you'll be able to log in and play without any problems.
Q1: What is the minimum withdrawal amount in the 1ace?
In this app, the minimum withdrawal amount is Rs. 100, which is higher than what other apps offer. Withdrawals are only possible from earnings obtained through gaming activities, not bonus amounts. This means users can only access money they've earned from participating in games.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please complete and submit all your Know Your Customer (KYC) details within this app. This includes saving your Aadhaar card, UPI information, and bank details.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's services are fast and stable, allowing the process to take between 30 minutes to 3 hours to complete. However, delays in payment processing may occur, requiring a wait time of up to 24 hours. This can affect the overall efficiency of the process.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds can only be used for gaming purposes and cannot be withdrawn. Any winnings earned from playing games with the bonus can be withdrawn.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings to see if your withdrawal request is failing. If it is, don't worry as the funds will be added to your wallet account within 24 hours. If the issue persists, you can reach out to their care centre for assistance.
Our user-friendly platform ensures a seamless navigation experience, allowing you to quickly find and enjoy your favorite games. We have partnered with top-tier software providers to bring you stunning graphics, immersive gameplay, and fair results. This means that you can rely on our platform to deliver a high-quality gaming experience every time you log in. With our intuitive interface and advanced technology, you can easily browse through our vast library of games, filter by genre or popularity, and start playing in no time. Whether you're a casual gamer or a hardcore enthusiast, our platform is designed to meet your needs and provide you with an unparalleled gaming experience.
Beyond our impressive selection of games, 1ace offers an exceptional customer service available 24 hours a day, 7 days a week, to assist with any questions or concerns. Our dedicated team is always ready to help, ensuring that every player feels valued and supported. In addition to our comprehensive game portfolio, we also offer generous bonuses and promotions, designed to reward and delight our players. Whether you're a seasoned gamer or just starting out, we're committed to providing a welcoming and rewarding experience. At 1ace, we're dedicated to ensuring that every aspect of your gaming experience is seamless and enjoyable. Our secure and hassle-free transaction process allows you to focus on what matters most - having fun and winning big. Join the 1ace community today and discover a world of unparalleled entertainment, where safety and simplicity come standard. With our 24/7 customer support and generous promotions, you'll feel valued and appreciated every step of the way. So why wait? Sign up now and start playing in a world of excitement and possibility!