1ace
1ace
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This app is available for your device
1ace
This app is available for your device
Contact
+91 5074689132
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the 1ace?
To log in, open the app and enter your registered mobile number to receive an OTP, which you must then verify. This process replaces the need for a password or email login. Once verified, you can easily access the app using this method.
Q2: What should I do if I am not getting OTP?
To proceed, check your internet connection and wait for a strong signal. If you don't receive the OTP, click "send OTP" again after waiting, or alternatively, contact the app's support system through live chat for assistance. If issues persist, the support team will help you resolve the problem.
Q3: What should I do if I am not able to log in with my old number?
To log in successfully, use the same active number. If the number has changed, send your updated KYC details to the customer support system via email to facilitate a smooth account transfer.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and then download the latest version. This will allow you to log in and play the newly updated app without any problems. Once updated, you can easily access and enjoy the app's features.
Q1: What is the minimum withdrawal amount in the 1ace?
In this app, users can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. Withdrawals are limited to the earnings from gaming activities, and bonus amounts cannot be withdrawn. This restriction allows users to redeem their gaming rewards.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, you must complete and submit all your Know Your Customer (KYC) details in this app. This includes linking your Aadhar card and saving your UPI and bank details.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services can complete the process in 30 minutes to 3 hours. However, delays in payments can occur, requiring users to wait up to 24 hours. This added wait time is an exception to the typically efficient process provided by the app.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds can only be used for gaming purposes and cannot be withdrawn. Any winnings earned from gaming with the bonus amount can be withdrawn.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings section. If withdrawals are failing, don't worry, the funds will be added to your wallet account within 24 hours. If the issue persists, you can reach out to their care centre for assistance.
At 1ace, customer satisfaction is our top priority. Our dedicated support team is available 24/7, 365 days a year to assist you with any questions or issues you may have, ensuring a seamless and thrilling gaming experience. Whether you're embarking on a new adventure or continuing an existing one, our team is always ready to help you overcome any obstacles and provide guidance whenever you need it. With 1ace, you can expect an unparalleled gaming experience that is second to none. Our team is committed to delivering exceptional entertainment, with big wins and exciting opportunities just a click away. Whether you're a seasoned gamer or just starting out, we're here to provide a safe and enjoyable environment for you to explore and have fun. So why wait? Join the 1ace community today and start your journey to an unforgettable gaming experience. With our dedicated support team and commitment to customer satisfaction, you can trust that you're in good hands.
We recognize the significance of smooth and secure transactions, which is why we provide a range of deposit and withdrawal methods, including credit and debit cards, electronic wallets, and cryptocurrencies. This ensures that you can easily and effortlessly manage your funds, without any hassle or concern. To further reinforce the security of our transactions, we utilize cutting-edge security measures and cryptographic technologies. Our systems are designed to safeguard your personal and financial information, providing an additional layer of protection against any potential threats. With our comprehensive range of deposit and withdrawal options, you can rest assured that your transactions are protected by the highest levels of security and encryption. Whether you prefer the convenience of traditional payment methods or the flexibility of digital currencies, our platform provides a seamless and secure experience for all users. By combining advanced security measures with user-friendly deposit and withdrawal options, we empower you to take control of your finances with confidence and peace of mind.