1ace
1ace
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This app is available for your device
1ace
This app is available for your device
Contact
+91 5214472610
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the 1ace?
To log in, open the app and enter your registered mobile number to receive an OTP. Verify the OTP to gain access, eliminating the need for a password or email login. This simple method allows for easy and secure login.
Q2: What should I do if I am not getting OTP?
To start, check your internet connection and wait for a strong signal to appear. If you still don't receive the OTP after clicking "send," you can try using the app's support system through live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To log in, try using your active mobile number. If your number has changed, send your updated KYC details to the customer support via email to facilitate account transfer. This will help resolve the login issue.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and then download the latest version. Once you've installed the updated app, you should be able to log in and start playing without any problems. This should address any compatibility issues and ensure a smooth gaming experience.
Q1: What is the minimum withdrawal amount in the 1ace?
The app allows withdrawals of a minimum of Rs. 100, which is higher than other similar apps. Withdrawals are only possible for earned gaming money, not for bonus amounts collected. Users can withdraw the earned gaming money at or above the minimum threshold of Rs. 100.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please complete and submit all required KYC details within the app. This includes saving your Aadhaar card, UPI information, and all relevant bank details.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services can complete a process in as little as 30 minutes, but in some cases, it can take up to 3 hours. However, payment processing may experience delays, resulting in wait times of up to 24 hours. This variation in processing time can impact the overall user experience.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds can only be used for gaming purposes and cannot be withdrawn. Any winnings earned while playing with the bonus amount can be withdrawn.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings. If your withdrawal request is failing, don't worry, as the money will be added to your wallet account within 24 hours. If you still encounter a problem, you can reach out to their care centre for assistance.
With 1ace, depositing and withdrawing funds is a breeze, thanks to our wide range of payment options. Choose from credit cards, e-wallets like PayPal and Skrill, bank transfers, and even cryptocurrencies. Our fast processing times mean that you can enjoy quick deposits and withdrawals without any hassle, whenever you achieve that big win.
We offer a wide range of secure and convenient deposit and withdrawal methods, including credit/debit cards, e-wallets, and bank transfers, ensuring that your transactions are fast and hassle-free. Dedicated to responsible gaming, 1ace provides advanced resources such as self-exclusion and deposit limits to promote a safe environment for all players. Our 24/7 customer support team is always available to assist you, guaranteeing an exceptional experience. Join 1ace today and discover the excitement and rewards that await you in our vibrant online casino community.