1ace
1ace
Share
Add to wishlist
This app is available for your device
1ace
This app is available for your device
Contact
+91 8342387196
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the 1ace?
To log in, open the app and enter your registered mobile number to receive an OTP. Verify the OTP to authenticate and log in. This process eliminates the need for a password or email login.
Q2: What should I do if I am not getting OTP?
To verify, first check your internet connection for a strong signal. If a strong signal is received, click on send OTP and wait for the confirmation code to arrive. If you don't receive the OTP, you can reach out to the app's support system through live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
If you're experiencing issues logging in, try using the same active number. If the number has changed, please submit your updated KYC (Know Your Customer) details via email to the customer support system to facilitate a smooth account transfer.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, you need to uninstall the app from your device. Once uninstalled, download the latest version of the app and reinstall it. This should allow you to log in and access the updated app without any problems.
Q1: What is the minimum withdrawal amount in the 1ace?
In this app, users can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. Withdrawals are only possible for earned money from gaming, not including bonus amounts. This means users can access their hard-earned winnings.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please complete and submit all required KYC details in the app, including saving your Aadhar card, UPI information, and bank details. This is a necessary step to ensure a smooth experience. Having this information saved will facilitate future transactions and operations within the app.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services can complete the process in as little as 30 minutes, but it typically takes around 3 hours. However, in some cases, payment delays may occur, requiring a wait of up to 24 hours.
Q4: Why is the bonus balance not being withdrawn?
The money earned from the bonus can only be used for gaming purposes and cannot be withdrawn by anyone else. It can be withdrawn once earned by playing games with the bonus amount. This means the bonus earnings are solely for gaming use, not for personal withdrawal.
Q5: Withdraw failed, money did not come, what should I do?
To address the issue, check your transaction history in the settings. If your withdrawal request is failing, don't worry as the money will be added to your wallet account within 24 hours. If the issue persists, you can reach out to their care centre for assistance.
Conveniently depositing and withdrawing funds on 1ace is hassle-free, with a range of payment options available, including credit/debit cards, e-wallets, and cryptocurrencies. Our dedicated customer support team is available 24/7, ready to assist you with any questions or concerns you may have. Whether you need help with a transaction, have a query about a specific payment method, or require assistance with account management, our team is always available to provide personalized support. With a focus on customer satisfaction, we strive to provide a seamless and stress-free experience for all our users.
The 1ace stands out when it comes to services by offering exceptional customer support 24 hours a day, 7 days a week, ensuring that assistance is always within reach. We prioritize your convenience by providing a wide range of secure deposit and withdrawal methods, including credit cards, electronic wallets, and cryptocurrency options. This allows you to manage your funds with confidence and ease.