1ace
1ace
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This app is available for your device
1ace
This app is available for your device
Contact
+91 4826126444
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the 1ace?
To log in, open the app, enter your registered mobile number, and verify the One-Time Password (OTP) that is sent to you. This will securely authenticate you, eliminating the need for a password or email login. You can now easily access the app using just your registered mobile number.
Q2: What should I do if I am not getting OTP?
To proceed, check your internet connection for a strong signal. If you don't receive the OTP, click "send OTP" and wait again. If the OTP still doesn't arrive, you can contact the app's support system via live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To log in successfully, use the same active number. If your number has changed, update your account by sending your KYC details to the customer support system via email. This will help facilitate the transfer of your account.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and then download the latest version. This should allow you to easily log in and access the updated app. Once installed, you can play without any problems.
Q1: What is the minimum withdrawal amount in the 1ace?
In this app, users can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. Withdrawals are only eligible for earnings from gaming activities, not bonus amounts. This means users can access their gaming earnings once they meet the minimum withdrawal threshold.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please ensure that all your Know Your Customer (KYC) details are completed and saved within the app. This includes uploading your Aadhar card and saving your Unified Payments Interface (UPI) and bank details.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services typically streamline the process, completing it within 30 minutes to 3 hours. However, in some cases, payment delays can occur, requiring users to wait up to 24 hours for resolution. This delay in payment processing is a potential exception to the otherwise efficient experience.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds can only be used for gaming purposes and cannot be withdrawn. Any winnings earned from playing games with the bonus amount can be withdrawn.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, first check your transaction history in the settings. If your withdrawal request is pending, don't worry, the funds will be added to your wallet account within 24 hours. If the issue persists, contact their care centre for assistance.
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