1ace
1ace
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This app is available for your device
1ace
This app is available for your device
Contact
+91 2185000383
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the 1ace?
To log in, open the app and enter your registered mobile number. Verifying the One-Time Password (OTP) sent to your number will complete the login process. This eliminates the need for a password or email login.
Q2: What should I do if I am not getting OTP?
To proceed, check your internet connection and wait for a strong signal to ensure a smooth process. If you don't receive the OTP within the given time, use the app's support system through live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To log in successfully, try using the same active phone number. If your number has changed, submit your updated KYC (Know Your Customer) details to the customer support team via email to facilitate a smooth account transfer. This will help resolve any login issues and shift your account accordingly.
Q4: You are getting blackout and the app is not opening?
You'll need to uninstall the current app from your device. Then, download the latest version and install it, which should allow you to log in and play with ease. This should resolve any issues and give you access to the updated app.
Q1: What is the minimum withdrawal amount in the 1ace?
In this app, users can withdraw a minimum of Rs. 100, which is higher than other available options. Withdrawals are limited to the money earned from gaming activities, excluding any bonus amounts collected. This means users cannot withdraw bonus cash, only their actual gaming earnings.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please ensure that you have completed and submitted all required KYC details in the app, including saving your Aadhar card, UPI (Unified Payments Interface) information, and bank details. This will allow us to verify your identity and facilitate a smooth process. Please make sure to fill in all necessary information accurately.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services can complete the process within 30 minutes to 3 hours. However, delays in payments may occur, causing users to wait up to an additional 24 hours. This can result in a total wait time of up to 27 hours.
Q4: Why is the bonus balance not being withdrawn?
The bonus earnings can only be used for gaming purposes and cannot be withdrawn by anyone else. These earnings can be withdrawn after playing games with the bonus amount.
Q5: Withdraw failed, money did not come, what should I do?
To troubleshoot a failed withdrawal request, check your transaction history in the settings. If the issue persists, rest assured that the funds will be added to your wallet account within 24 hours. If you still encounter problems, you can seek assistance from their customer care centre.
Beyond the thrilling gaming experience, 1ace offers a range of attractive bonuses and promotions designed to enhance your enjoyment. To further support your online adventure, a dedicated team of customer support specialists is available 24/7 to address any questions or concerns you may have. Whether you're new to the platform or a seasoned player, you'll feel right at home with 1ace. Join our vibrant community today and discover a world of excitement and rewards just a click away! With our commitment to delivering exceptional gaming experiences, you'll be treated to a seamless and enjoyable journey from start to finish. So why wait? Sign up now and become a part of the 1ace community, where the thrill of the game and the joy of rewards are just a click away!
We take pride in providing a secure and fair gaming environment, backed by cutting-edge technology and industry-standard encryption methods. Whether you're a casual player or a seasoned bettor, you'll appreciate our diverse range of deposit and withdrawal options, which include credit cards, electronic wallets, bank transfers, and cryptocurrencies. This ensures fast and hassle-free transactions, giving you the freedom to focus on your gaming experience. Our commitment to security is unwavering, with robust measures in place to protect your personal and financial information. You can rest assured that your transactions are processed securely and efficiently, using advanced encryption algorithms and state-of-the-art data centers. In addition to our secure payment options, we also offer a user-friendly interface and intuitive navigation, making it easy to manage your account and access your favorite games. Our customer support team is available 24/7, ready to assist with any questions or concerns you may have, ensuring that you can focus on what matters most - having fun and winning big!