1ace
1ace
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This app is available for your device
1ace
This app is available for your device
Contact
+91 0859576254
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the 1ace?
To log in, open the app and enter your registered mobile number to receive an OTP. Verify the OTP to complete the login process. You'll no longer need a password or email login, making it easier to access the app.
Q2: What should I do if I am not getting OTP?
To proceed, first ensure your internet connection is stable and has a strong signal. If you still experience issues receiving the OTP after clicking "send," you can try contacting the app's support system through live chat.
Q3: What should I do if I am not able to log in with my old number?
To log in, use the same active number. If your number has changed, send your updated KYC details to our customer support team via email to facilitate the account transfer. This will help resolve the issue and shift your account smoothly.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device. Download the latest version of the app, and you'll be able to log in and play with the updated features. This should fix any problems you were experiencing with the previous version.
Q1: What is the minimum withdrawal amount in the 1ace?
In this app, the minimum withdrawal amount is Rs. 100, which is higher compared to other apps. Withdrawals are only allowed for earned gaming amounts, not bonus money. This limits users to withdrawing money they've earned through gameplay, not bonuses or rewards.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please ensure that you have completed and submitted your Know Your Customer (KYC) details within the app. This includes saving your Aadhar card, UPI information, and all relevant bank details.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services can complete the process within 30 minutes to 3 hours. However, payment delays may occur, requiring you to wait up to 24 hours for the transaction to be processed. This can impact the overall time it takes to complete the process.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds can only be used for gaming purposes and cannot be withdrawn. Any winnings earned from gaming with the bonus amount can be withdrawn. This means bonus earnings are separate from withdrawable funds.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings section to see if your withdrawal request is failing. If it is, don't worry as the funds should be added to your wallet account within 24 hours. If the issue persists, you can reach out to their care centre for assistance.
Enjoy a perfect and secure gaming experience with our user-friendly interface, backed by cutting-edge technology to ensure fair gameplay and truly random results. We offer a range of convenient deposit and withdrawal methods, including credit cards, e-wallets, and bank transfers, ensuring quick and hassle-free transactions. As a new player at 1ace, you can take advantage of our generous welcome bonuses and exciting personalized promotions designed to enhance your gaming experience. Our bonuses and promotions are tailored to provide you with a unique and rewarding experience, giving you more opportunities to win and have fun. Our commitment to security and fairness means you can play with confidence, knowing that your personal and financial information is protected and that our games are designed to provide a level playing field for all players. With our convenient payment options and fast transactions, you can focus on what matters most - enjoying the thrill of the game and potentially winning big.
We provide a seamless user experience with intuitive navigation and high-quality graphics. Our commitment to a fair game is backed by cutting-edge technology and rigorous audits, ensuring that you can play with confidence. Additionally, 1ace offers a range of secure deposit and withdrawal methods, including credit cards, electronic wallets, and cryptocurrencies, to guarantee that your transactions are peaceful and secure.