1ace
1ace
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This app is available for your device
1ace
This app is available for your device
Contact
+91 3998968238
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the 1ace?
To log in, open the app and enter your registered mobile number to receive an OTP. Verify the OTP to complete the login process. This eliminates the need for a password or email login.
Q2: What should I do if I am not getting OTP?
To resolve the issue, first, ensure a strong internet connection is established. If you still encounter problems, wait for the OTP to be sent or try using the app's live chat support system.
Q3: What should I do if I am not able to log in with my old number?
To access your account, try logging in with your current active number. If your number has changed, submit your updated KYC details to our customer support team via email to facilitate the account transfer.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and then download the latest version. This should allow you to log in and play without any problems. Once updated, you can enjoy the app with the latest features and improvements.
Q1: What is the minimum withdrawal amount in the 1ace?
In this app, users can withdraw a minimum of Rs. 100, a higher threshold compared to other apps. Withdrawals are limited to earnings from gaming activities, excluding bonus amounts. This means users can only withdraw money they've earned through gaming, not bonus rewards.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please ensure all your Know Your Customer (KYC) details are completed and submitted through this app. This includes saving your Aadhaar card, UPI information, and all relevant bank details.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services can complete the process in 30 minutes to 3 hours. However, payment delays may occur, requiring a wait of up to 24 hours in some cases. This exception is a notable variance in the overall efficiency of the app's services.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds can only be used for gaming purposes and cannot be withdrawn. Any winnings earned using the bonus amount can be withdrawn.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings to ensure your withdrawal request is processed. If it's not showing, don't worry, the funds will be added to your wallet account within 24 hours. If you still encounter issues, you can reach out to their care centre for assistance.
Our unwavering commitment to user convenience ensures a seamless and secure experience. We offer a range of safe deposit and withdrawal methods, including credit cards, e-wallets, and bank transfers. Our priority is to facilitate quick transactions while implementing robust security measures to guarantee your peace of mind. As a member of the 1ace community, you will enjoy a variety of generous promotions, loyalty rewards, and dedicated customer support available 24/7, 365 days a year. Our dedicated team is dedicated to enhancing your gaming experience, providing assistance at any time to address any questions or concerns you may have.
At 1ace, we offer not only an impressive selection of games and secure payment options, but also attractive bonuses and promotions to enhance your gaming journey. Our dedicated customer support team is available 24/7, providing assistance and addressing any questions or concerns you may have, ensuring a smooth and enjoyable experience. With our commitment to providing the best possible service, we strive to create a welcoming and inclusive environment for all our players. Our team is always available to help, whether you need guidance on a particular game, assistance with a deposit or withdrawal, or simply have a question about our offers and promotions. In addition to our comprehensive support, we also offer a range of bonuses and promotions designed to reward our players and enhance their gaming experience. From welcome bonuses to loyalty rewards, we have a variety of incentives to help you get the most out of your time at 1ace. By joining us today, you'll have access to a world of endless entertainment and potential rewards. With new games and promotions added regularly, there's always something new to look forward to. So why wait? Join the 1ace community today and start exploring the infinite possibilities of our platform!