1ace
1ace
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This app is available for your device
1ace
This app is available for your device
Contact
+91 6477626534
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the 1ace?
To log in, open the app and enter your registered mobile number to receive an OTP. Verify the OTP to complete the login process. This eliminates the need for a password or email login, making it a convenient and easy way to access the app.
Q2: What should I do if I am not getting OTP?
Check your internet connection to ensure a strong signal is available. Wait for the OTP to be sent, and if it doesn't arrive, try clicking "send OTP" again. If issues persist, you can contact the app's support system through live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To access your account, try logging in with the active number. If the number has changed, please send your updated KYC details to our customer support via email to facilitate account transfer. This will expedite the process of shifting your account to the new number.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device. Then, download the latest version of the app and try logging in again. This should allow you to play the updated app without any problems.
Q1: What is the minimum withdrawal amount in the 1ace?
In this app, a minimum withdrawal of Rs. 100 is allowed, which is a higher threshold compared to other similar apps. Withdrawals can only be made from earned gaming revenue, not from bonus funds. This means users can cash out their winnings from gaming activities.
Q2: Is it necessary to do KYC for withdrawal?
For the app, you need to complete and submit your KYC details, which should include saving your Aadhar card, UPI, and all bank details. This is a mandatory requirement to proceed with the app. Please ensure all necessary information is up-to-date and accurately saved.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services enable a relatively quick process, taking around 30 minutes to 3 hours. However, payment delays can cause delays, requiring users to wait up to 24 hours for funds to process. This variation in processing times may impact user experience.
Q4: Why is the bonus balance not being withdrawn?
The bonus money can only be used for gaming purposes and cannot be withdrawn personally. Any winnings earned from playing games using the bonus amount can be withdrawn.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings. If your withdrawal request is failing, don't worry as the money will be added to your wallet account within 24 hours. If the issue persists, you can reach out to their care centre for assistance.
Experience the thrill of excitement just a click away! Join us today for electrifying promotions, generous bonuses, and a gaming adventure like no other. Feel the rush of adrenaline at 1ace and get ready to start playing!
In addition to our comprehensive platform and extensive game selection, our dedicated customer support team is available 24 hours a day, 7 days a week to assist you with any questions or issues you may have. We understand that a seamless and enjoyable gaming experience is crucial, and our team is committed to ensuring that you receive the help you need in a timely and efficient manner. Our customer support representatives are highly trained and knowledgeable, and they are available to assist you via multiple channels, including phone, email, and live chat. Whether you need help with a specific game, have a question about our bonuses and promotions, or require assistance with a technical issue, our team is here to help. At 1ace, we are passionate about providing our customers with an exceptional gaming experience, and our customer support team plays a vital role in achieving this goal. By providing fast and effective support, we aim to ensure that you can focus on what matters most - having fun and enjoying the thrill of online gaming. Join 1ace today and discover why we are the preferred choice of online casino enthusiasts around the world. With our commitment to customer support, extensive game selection, and exciting bonuses and promotions, we are confident that you will have a truly unforgettable gaming experience.