1ace
1ace
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This app is available for your device
1ace
This app is available for your device
Contact
+91 8882091095
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the 1ace?
To log in, open the app and enter your registered mobile number. Verify the OTP sent to you to securely log in. This method eliminates the need for a password or email login.
Q2: What should I do if I am not getting OTP?
To verify, you'll need to check your internet connection and wait for a strong signal to come through. If you still don't receive the OTP, you can try again or reach out to the app's support system through live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To log in successfully, try using the same active phone number. If your number has changed, send your updated KYC details to the customer support via email to facilitate account transfer. This will help complete the account shifting process.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the current app from your device and then download the latest version from the store. This will ensure you have the most up-to-date version, allowing you to log in and start playing without any problems. After reinstalling, you should be able to access the app without any issues.
Q1: What is the minimum withdrawal amount in the 1ace?
In this app, you can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. Withdrawals are restricted to earnings from gaming activities, and bonus collected funds cannot be withdrawn. This means you can only cash out the money you've earned through gaming, not bonus rewards.
Q2: Is it necessary to do KYC for withdrawal?
To complete the process, all your Know Your Customer (KYC) details must be filled and submitted within the app. This will involve saving your Aadhar card, UPI (Unified Payments Interface) details, and bank information.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services can complete processes in as little as 30 minutes to 3 hours. However, occasional payment delays may occur, requiring users to wait up to 24 hours. This may impact the overall efficiency of the process.
Q4: Why is the bonus balance not being withdrawn?
The bonus money can only be used for gaming purposes and cannot be withdrawn by anyone else. You can withdraw the actual earnings from playing games with the bonus, but not the bonus itself.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, go to the settings and check your transaction history, where your withdrawal request should be processed within 24 hours. If it doesn't appear there, contact their care centre for assistance.
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