1ace

1ace App support

Contact
+91 3641644248

Adress
Indian
Kerala,Kasaragod
postalCode:671121

Most Asked Questions In The 1ace:

Q1: How to log in after installing the 1ace?

To log in, open the app and enter your registered mobile number. Verify the OTP sent to your number to complete the login process. This secure method eliminates the need for a password or email login.

Q2: What should I do if I am not getting OTP?

To verify this, ensure your internet connection is stable and strong. If you don't receive the OTP after waiting, try reaching out to the app's support system through live chat.

Q3: What should I do if I am not able to log in with my old number?

To log in successfully, use the same active number. If your number has changed, submit your valid KYC details to our customer support via email to facilitate the account transfer. This will enable us to update your account information.

Q4: You are getting blackout and the app is not opening?

To resolve the issue, uninstall the app from your device. Download the latest version from the store, and you'll be able to log in and play without any problems. This should get your app up and running smoothly again.

Most Asked Questions Related To Withdraw In The 1ace:

Q1: What is the minimum withdrawal amount in the 1ace?

In this app, users can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. Withdrawals are only allowed for money earned through gaming, and bonus funds cannot be withdrawn. This restriction applies to all user withdrawals.

Q2: Is it necessary to do KYC for withdrawal?

To use this app, you must complete and submit all required Know Your Customer (KYC) details, which includes saving your Aadhar card, UPI information, and bank details. This information is necessary for verifying your identity and completing the registration process. Please ensure all details are accurately saved in the app.

Q3: After placing a withdrawal request, how much time does it take to get the money?

The process in this app typically takes 30 minutes to 3 hours, thanks to its fast and stable services. However, in some cases, payment delays can occur, requiring users to wait up to 24 hours for processing. This delay can be unpredictable and may extend the overall completion time.

Q4: Why is the bonus balance not being withdrawn?

The bonus earnings can only be used for gaming purposes and cannot be withdrawn by others. You can withdraw the real money earned from playing games with the bonus, but not the bonus itself.

Q5: Withdraw failed, money did not come, what should I do?

To resolve the issue, check your transaction history in the settings. If your withdrawal request is failing, the money will be added to your wallet account within 24 hours. If it doesn't, you can contact their care centre for assistance.

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