1ace
1ace
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This app is available for your device
1ace
This app is available for your device
Contact
+91 6293791234
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the 1ace?
To log in, open the app and enter your registered mobile number to receive an OTP. Verify the OTP to complete the login process. With this method, you no longer need to remember a password or use your email to access the app.
Q2: What should I do if I am not getting OTP?
To complete this process, first, ensure a strong internet connection is established. Wait for the signal to stabilize, then click to send the OTP. If the OTP doesn't arrive after the allotted time, use the app's support system through live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To resolve the issue, try logging in with your current active phone number. If the number has changed, send your updated KYC (Know Your Customer) details to the customer support via email to facilitate the account transfer.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and then download the latest version. Once the update is installed, you should be able to easily log in and start playing. This should fix any problems and provide a smoother experience.
Q1: What is the minimum withdrawal amount in the 1ace?
In this app, you can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. Withdrawals are only possible for the money earned from gaming, not the bonus amount. This means you can only redeem the rewards you've earned through actual gameplay.
Q2: Is it necessary to do KYC for withdrawal?
To use this app, you must complete and submit all your Know Your Customer (KYC) details, which include saving your Aadhar card, UPI information, and bank details. This information is required for the app's functionality. Upon submission, ensure all details are accurate and up-to-date.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's services are generally fast and stable, allowing the process to take anywhere from 30 minutes to 3 hours. However, in some cases, payment processing may be delayed, requiring a wait of up to 24 hours. This delay can occur despite the app's overall efficient performance.
Q4: Why is the bonus balance not being withdrawn?
You can only use the funds earned from a bonus in your gaming account and not withdraw the bonus amount itself. The money earned by playing games with the bonus can be withdrawn. This allows you to use the bonus as a form of extra credit, but the bonus itself remains locked in your account.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings. If your withdrawal request is failing, don't worry - the funds will be added to your wallet account within 24 hours. If the issue persists, you can contact their care centre for assistance.
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