1ace
1ace
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This app is available for your device
1ace
This app is available for your device
Contact
+91 9613312964
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the 1ace?
To log in, open the app and enter your registered mobile number. Verify the OTP (one-time password) sent to your number, and you'll be logged in. This eliminates the need for a password or email login.
Q2: What should I do if I am not getting OTP?
To proceed, check your internet connection for a strong signal and wait for the OTP to be sent. If you don't receive the OTP within the given time, you can access the app's support system via live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To log in successfully, try using your active number. If your number has changed, send your updated KYC details to the customer support system via email to facilitate the account transfer.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and then download the latest version. Once installed, you can log in and enjoy the updated app with ease. This should fix any compatibility problems and allow you to continue playing smoothly.
Q1: What is the minimum withdrawal amount in the 1ace?
In this app, users can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. Withdrawals are only allowed for the money earned from gaming, and not for bonus amounts collected. This means users can access their hard-earned gaming earnings but not the bonus rewards.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please complete and submit your KYC details in this app, which should include saving your Aadhar card, UPI, and all bank details. This information is required for verification purposes. Once submitted, you can proceed with the next steps.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services allow the process to take anywhere from 30 minutes to 3 hours. However, occasional delays in payments may extend the wait time to up to 24 hours. This can impact the overall timeframe for completing the process.
Q4: Why is the bonus balance not being withdrawn?
You can only use the bonus earnings in your gaming account and not withdraw them. The funds earned from gameplay with the bonus amount can be withdrawn. This allows you to play with the bonus earnings but not take them out as cash.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, first check your transaction history in the settings. If your withdrawal request is failing there, the funds will be added to your wallet account within 24 hours. If you still experience issues, contact their care centre for assistance.
Welcome to 1ace, your premier destination for thrilling online casino games. At 1ace, we take pride in offering a one-of-a-kind gaming experience that combines a vast selection of games, top-notch security, and exceptional customer service. Our diverse range of options includes classic slots, immersive video slots, live dealer games, and exciting table games like blackjack, poker, and roulette, ensuring that there's something for every type of player. Our extensive library of games features a mix of popular and innovative titles, all designed to provide an exhilarating experience. From the nostalgia of classic slots to the cutting-edge graphics of video slots, we have something to suit every taste. Our live dealer games offer a unique and authentic casino experience, with real dealers and players interacting in real-time. In addition to our extensive game selection, we prioritize the safety and security of our players' personal and financial information. Our advanced security measures ensure that all transactions and interactions are protected, providing a secure and trustworthy gaming environment. At 1ace, we're committed to delivering exceptional customer service. Our dedicated team is available 24/7 to assist with any questions, concerns, or issues, ensuring that you have a seamless and enjoyable gaming experience. Whether you're a seasoned player or a newcomer to the world of online gaming, we're here to support you every step of the way. So why wait? Join us at 1ace today and discover a world of exciting online casino games, unparalleled security, and exceptional customer service. We look forward to welcoming you to the fun and excitement of our gaming community.
When it comes to financial transactions, we provide a range of secure deposit and withdrawal methods, including credit/debit cards, electronic wallets, and bank transfers. This ensures that your funds are handled with the utmost care and attention to detail. Our commitment to security is unwavering, and we take every precaution to protect your financial information. In addition to our robust security measures, our dedicated customer support team is available 24/7 to assist you with any questions or issues you may have. Whether you need help with a transaction, have a concern about your account, or simply require guidance on how to use our services, our team is always here to help. We understand that financial transactions can sometimes be complex or confusing, and we're committed to providing you with the support and resources you need to navigate the process with ease. Our customer support team is knowledgeable and experienced, and they're equipped to handle any situation that may arise. They're available by phone, email, or live chat, and they'll work with you to resolve any issues you may have as quickly and efficiently as possible. We're proud of our commitment to customer service, and we're dedicated to providing you with an exceptional experience every time you interact with us.