1ace
1ace
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This app is available for your device
1ace
This app is available for your device
Contact
+91 8085481242
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the 1ace?
To log in, simply open the app, enter your registered mobile number, and verify the OTP (one-time password) sent to it. This process eliminates the need for a password or email login. You can now easily access the app using this convenient verification method.
Q2: What should I do if I am not getting OTP?
To send a successful request, first ensure you have a strong internet connection by checking your signal. If you still encounter issues, click "send OTP" and wait for the specified time. If the OTP does not arrive, you can reach out to the app's support system through live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To resolve the issue, try logging in with the same active phone number. If the number has changed, please send your updated KYC (Know Your Customer) details to our customer support team via email to facilitate account transfer. This will help complete the account shift process.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and then download the latest version. This will allow you to easily log in and start playing the updated app. Once updated, you should be able to access the app without any problems.
Q1: What is the minimum withdrawal amount in the 1ace?
In this app, users can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. Withdrawals are limited to the money earned from gaming activities, not including bonus amounts. This allows users to redeem their actual gaming earnings.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please ensure all your Know Your Customer (KYC) details are completed and submitted through this app. This includes saving your Aadhar card and linking your UPI and bank details.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The process in this app usually takes between 30 minutes to 3 hours, thanks to its fast and stable services. However, payment delays can occur, requiring users to wait for up to 24 hours in some cases. This may extend the overall processing time beyond the initial estimated timeframe.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds can only be used for gaming purposes and cannot be withdrawn by anyone else. Any winnings earned while playing with the bonus amount can be withdrawn by the player. The bonus funds themselves are not withdrawable, only the money won from them is eligible for withdrawal.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings to see if your withdrawal request is failing. If it is, don't worry - the money should be added to your wallet account within 24 hours. If it still doesn't appear, you can reach out to their care centre for assistance.
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