1ace
1ace
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This app is available for your device
1ace
This app is available for your device
Contact
+91 1518944158
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the 1ace?
To log in, open the app and enter your registered mobile number to receive an OTP. Verify the OTP to log in securely without needing a password or email. This convenient method allows for easy access to the app.
Q2: What should I do if I am not getting OTP?
To begin, ensure your internet connection is strong and stable. If you're unable to receive the OTP after sending a request, try waiting for the allotted time before reaching out to the app's support system via live chat.
Q3: What should I do if I am not able to log in with my old number?
To log in, use the same active phone number. If your number has changed, submit your updated KYC (Know Your Customer) details to customer support via email to facilitate account transfer. This will help complete the account shifting process.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and then download the latest version. This should enable you to log in and access the updated app without any problems. Once complete, you can play the newly updated app without any issues.
Q1: What is the minimum withdrawal amount in the 1ace?
In this app, users can withdraw a minimum of Rs. 100, higher than some other apps. Withdrawals are limited to the money earned from gaming, not including bonus amounts. Users cannot withdraw bonus money, only their actual gaming earnings.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please ensure that all your Know Your Customer (KYC) details are completed and submitted within the app. This includes saving your Aadhaar card, UPI information, and all relevant bank details.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services typically complete the process within 30 minutes to 3 hours. However, payment delays can occasionally occur, resulting in a wait time of up to 24 hours.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds can only be used for gaming purposes and cannot be withdrawn. Any winnings earned from playing games with the bonus amount are eligible for withdrawal.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings to see the status of your withdrawal request. If it's unsuccessful, don't worry, as the funds will be added to your wallet account within 24 hours. If you still encounter problems, you can reach out to their care centre for assistance.
At 1ace, customer satisfaction is our top priority. Our dedicated support team is available 24 hours a day, 7 days a week to assist you with any questions or issues you may encounter. Whether you're an experienced player or a newcomer, you'll find personalized promotions and bonuses to enhance your gaming journey. Our team is committed to providing an exceptional experience, ensuring that you feel valued and supported every step of the way. As you explore the captivating world of 1ace, you'll discover a wide range of exciting games and features that will keep you entertained for hours on end. With our user-friendly interface and intuitive gameplay, you'll be able to easily navigate the platform and find the games that suit your taste. From classic slots to innovative table games, we offer a diverse range of options to cater to different preferences and skill levels. But what really sets us apart is our commitment to providing unparalleled customer service. Our support team is trained to address any concerns or questions you may have, and we're dedicated to resolving issues promptly and efficiently. Whether you need help with a game, have a question about our promotions, or require assistance with your account, we're here to help. So why wait? Join the 1ace community today and experience the thrill of gaming from the comfort of your own home. With our 24/7 support, personalized promotions, and unparalleled entertainment, you'll be sure to have an unforgettable experience.
Our cutting-edge interface ensures a seamless navigation experience, while our high-level security measures guarantee that your gaming experience is both enjoyable and secure. We offer a range of convenient payment and withdrawal methods, including credit cards, electronic wallets, and cryptocurrencies, catering to players from all walks of life. Our extensive payment options allow players to easily deposit and withdraw funds, using methods that suit their individual needs and preferences. Whether you prefer the convenience of traditional credit cards, the speed of electronic wallets, or the anonymity of cryptocurrencies, we have a payment method to suit your requirements. In addition, our dedicated customer support team is available 24/7, providing assistance with any questions or issues that may arise. Our team is committed to delivering exceptional support, ensuring that any problems are resolved quickly and efficiently, allowing you to focus on your gaming experience. With our comprehensive support system, you can rest assured that help is always just a click away.