1ace
1ace
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This app is available for your device
1ace
This app is available for your device
Contact
+91 8295661100
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the 1ace?
To log in, open the app and enter your registered mobile number to receive an OTP. Verify the OTP to complete the login process, eliminating the need for a password or email login. This convenient method allows for easy access to the app.
Q2: What should I do if I am not getting OTP?
To proceed, check your internet connection and wait for a strong signal. Then, click "send OTP" and wait for the desired time period to pass. If you don't receive the OTP, you can contact the app's support system through live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To log in, use your active phone number. If the number has changed, submit your updated KYC details to our customer support team via email to transfer your account. This will help complete the account transfer process.
Q4: You are getting blackout and the app is not opening?
You need to uninstall the app from your device and then download the latest version. Once the update is installed, you should be able to log in and access the app with ease. This should resolve any issues you were experiencing with the previous version.
Q1: What is the minimum withdrawal amount in the 1ace?
In this app, a minimum of Rs. 100 can be withdrawn, which is a higher withdrawal amount compared to other apps. Withdrawals are limited to the money earned from gaming, not including bonus amounts. This means users can only withdraw earnings from actual gaming activities, not bonus rewards.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please ensure that all your Know Your Customer (KYC) details are complete and submitted in the app. This includes saving your Aadhaar card, UPI details, and all relevant bank information.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services typically complete the process within 30 minutes to 3 hours. However, payment delays can occur, resulting in a wait time of up to 24 hours in some cases. This delay can impact the overall processing time for users.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds can only be used for gaming purposes and cannot be withdrawn. Any winnings earned from playing with the bonus can be withdrawn.
Q5: Withdraw failed, money did not come, what should I do?
To check the status of your withdrawal request, go to the settings and review your transaction history. If your withdrawal is pending, don't worry, the funds will be added to your wallet account within 24 hours. If you still experience issues, you can contact their care centre for assistance.
Our user-friendly platform ensures a seamless navigation and uninterrupted gameplay, allowing you to focus on your experience without any interruptions. Advanced security measures are in place to safeguard your personal and financial information, giving you peace of mind as you use our platform. Our robust security infrastructure is designed to detect and prevent potential threats, ensuring that your sensitive data remains protected and confidential. With our platform, you can rest assured that your online transactions and activities are secure and private, giving you the freedom to enjoy your experience without worrying about your safety.
At 1ace, we are committed to providing an unmatched online gaming experience that combines excitement, security, and exceptional customer service. Our platform offers a vast and diverse range of games, including classic table games such as blackjack, roulette, and baccarat, which are sure to appeal to seasoned players. For those looking for something new and thrilling, we also feature a vast collection of cutting-edge slot machines that offer innovative gameplay and stunning graphics. In addition to our extensive library of games, we also offer immersive live-dealer games that provide a unique and authentic casino experience. Our live-dealer games are streamed in high definition, allowing players to feel as if they are sitting at a real casino table. This adds an extra layer of realism and excitement to the gaming experience, making it feel more engaging and interactive. At 1ace, we understand that security is a top priority for our players. That's why we use state-of-the-art technology and encryption to ensure that all transactions and personal data are protected. Our platform is also regularly audited and tested to ensure that it meets the highest standards of fairness and integrity. Our customer service team is dedicated to providing exceptional support to all of our players. We offer multiple channels of communication, including live chat, email, and phone, so that you can get in touch with us whenever you need assistance. Our team is trained to be friendly, helpful, and knowledgeable, so you can be sure that you'll receive accurate and timely support whenever you need it. Whether you're a seasoned player looking for a new challenge or a newcomer to online gambling, we believe that 1ace has something for everyone. Our platform is designed to be easy to use, with a user-friendly interface that makes it simple to find and play your favorite games. We also offer a range of promotions and bonuses to help you get started and to reward your loyalty. At 1ace, we are committed to providing an unparalleled online gaming experience that combines excitement, security, and exceptional customer service. We invite you to join us and discover why we are the premier destination for online gaming enthusiasts.