1ace
1ace
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This app is available for your device
1ace
This app is available for your device
Contact
+91 8165988046
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the 1ace?
To log in, open the app and enter your registered mobile number, then verify the OTP received. This process replaces the need for a password or email login. You can now easily access the app using just your phone number.
Q2: What should I do if I am not getting OTP?
To proceed, check your internet connection for a strong signal and wait for the OTP to be sent. If the OTP doesn't arrive within the allotted time, use the app's live chat support system for assistance.
Q3: What should I do if I am not able to log in with my old number?
To log in successfully, use the same active number. If your number has changed, please send your updated KYC (Know Your Customer) details to our customer support team via email to facilitate account transfer. This will help resolve the issue.
Q4: You are getting blackout and the app is not opening?
Uninstall the existing app from your device to resolve the issue. Then, download the latest version of the app to ensure you have the most up-to-date features. This should allow you to log in and start playing the app without any problems.
Q1: What is the minimum withdrawal amount in the 1ace?
In this app, you can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. However, you can only withdraw money earned from gaming, and the bonus amount collected cannot be withdrawn. This means you can access a higher amount of your earnings than in other apps.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please complete and submit all required KYC details within the app, including saving your Aadhaar card and linking your UPI and bank account information.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services typically allow for a quick process, taking around 30 minutes to 3 hours. However, occasional payment delays may occur, requiring a wait of up to 24 hours.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds can only be used for gaming and cannot be withdrawn by anyone. Any winnings earned while using the bonus can be withdrawn. The bonus funds themselves, however, are not withdrawable.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings to see if there's a problem with your withdrawal request. If it fails, don't worry, the funds will be added to your wallet account within 24 hours. If you still have trouble, you can contact their customer care centre for assistance.
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