1ace
1ace
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This app is available for your device
1ace
This app is available for your device
Contact
+91 7745200881
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the 1ace?
To log in, open the app and enter your registered mobile number. After entering the number, verify the OTP sent to your mobile to complete the login process. This method eliminates the need for a password or email login.
Q2: What should I do if I am not getting OTP?
To proceed, first check your internet connection for a strong signal. If you don't receive the OTP after clicking "send", wait for the allotted time to pass before seeking assistance from the app's live chat support.
Q3: What should I do if I am not able to log in with my old number?
To log in successfully, try using your active registered number. If your number has changed, send your updated KYC details to the customer support via email to facilitate account transfer. This will help complete the account shift process.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device. Once uninstalled, download and install the latest version of the app, which should resolve any compatibility problems. This will allow you to log in and start playing the updated app.
Q1: What is the minimum withdrawal amount in the 1ace?
In this app, the minimum withdrawal amount is Rs. 100, which is higher than other apps. Withdrawals are only possible for money earned through gaming, not for bonus amounts. Users cannot withdraw bonus money collected.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please complete and submit all required KYC (Know Your Customer) details within this app. This includes saving your Aadhaar card, UPI (Unified Payments Interface) information, and all relevant bank details.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services enable a relatively quick process, ranging from 30 minutes to 3 hours. However, occasional payment delays may occur, requiring users to wait up to 24 hours for resolution. This discrepancy affects the overall processing time, making it potentially longer than expected.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds can only be used for gaming purposes and are non-withdrawable. Any winnings earned from using the bonus can be withdrawn.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings. If your withdrawal request isn't showing up, don't worry - the funds should be added to your wallet account within 24 hours. If the issue persists, you can contact their care centre for assistance.
1ace is committed to providing exceptional customer support, available 24 hours a day, 7 days a week, ensuring that any questions or issues are rapidly resolved. Our dedicated team is always ready to assist you, providing personalized and prompt solutions to all your concerns. Whether you need help with a specific query or are experiencing a technical issue, our knowledgeable and courteous support staff is here to guide you every step of the way. At 1ace, we understand the importance of timely and effective support, which is why we've implemented a comprehensive support system that ensures your needs are met quickly and efficiently. Our support team is comprised of industry experts who are passionate about delivering top-notch service, and we're committed to providing a hassle-free experience for all our customers. Join us at 1ace and embark on an exciting journey where fortune and entertainment await! Our platform is designed to provide an immersive experience, filled with thrilling opportunities and exciting rewards. With our support team by your side, you'll be able to navigate our platform with confidence, knowing that any issues or concerns will be promptly addressed. So why wait? Sign up with 1ace today and start your adventure! Our support team is ready to welcome you and help you make the most of your experience.
At 1ace, the satisfaction and security of our players are our top priorities. We take pride in offering a range of safe and reliable deposit and withdrawal methods, including credit cards, e-wallets, and cryptocurrency options, ensuring that all transactions are seamless and hassle-free. Whether you're a seasoned pro or a new player, you can rest assured that your financial information is secure and protected. In addition, our dedicated customer support team is available 24 hours a day, 7 days a week, to assist with any questions or concerns you may have. Our team is trained to provide prompt and effective solutions to any issues that may arise, ensuring that you can focus on what matters most - enjoying your gaming experience. We understand the importance of security and confidentiality in online gaming, which is why we employ the latest encryption technology to protect your personal and financial data. Our team is committed to maintaining the highest standards of security and integrity, ensuring that your experience with us is safe, secure, and enjoyable.