1ace
1ace
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This app is available for your device
1ace
This app is available for your device
Contact
+91 6904061364
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the 1ace?
After opening the app, enter your registered mobile number to verify and log in. This will prompt an OTP which you need to verify to authenticate your account. Once verified, you can log in without needing a password or email.
Q2: What should I do if I am not getting OTP?
To proceed, ensure your internet connection is strong by checking for a stable signal. If you don't receive the OTP after clicking "send," you can try contacting the app's support system through live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To access your account, log in with your active phone number. If your number has changed, please submit your updated KYC (Know Your Customer) details to our customer support via email to facilitate the account transfer. This will help resolve the issue.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device. Then, download the latest version of the app, and you should be able to log in and play with ease. This update should fix any problems you were experiencing.
Q1: What is the minimum withdrawal amount in the 1ace?
In this app, users can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. Withdrawals are limited to the money earned from gaming activities, and bonus amounts cannot be withdrawn. This allows users to redeem their hard-earned rewards.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please complete and submit your KYC (Know Your Customer) information in this app, which includes saving your Aadhar card, UPI details, and bank information. This is a necessary step for verification purposes. Your prompt completion of this task will enable the next steps to move forward.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services streamline the process, taking anywhere from 30 minutes to 3 hours to complete. However, occasional payment delays can occur, requiring a wait of up to 24 hours. This minor delay can impact the overall experience, but the app's stability otherwise makes it efficient.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds can only be used for gaming purposes and cannot be withdrawn by anyone else. Any winnings earned from playing with the bonus amount can be withdrawn by the individual. The bonus funds themselves, however, remain non-withdrawable.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings section. If your withdrawal request is failing, don't worry as the money will be added to your wallet account within 24 hours. If it doesn't happen, you can contact their care centre for assistance.
Our robust security measures and fair gaming policies ensure a safe and transparent gaming environment. We offer a wide range of deposit and withdrawal methods, including credit cards, electronic wallets, and cryptocurrencies, providing unparalleled convenience and flexibility. This allows users to easily manage their accounts and make transactions with ease. Additionally, our dedicated customer support team is available 24 hours a day, 7 days a week, ready to assist with any questions, technical issues, or concerns that may arise. Whether it's a query about a specific game or a technical glitch, our team is committed to providing prompt and effective solutions to ensure a seamless and enjoyable gaming experience. With our commitment to security, fairness, and customer satisfaction, we strive to provide an unparalleled gaming experience that meets the highest standards of quality and reliability. Whether you're a seasoned gamer or a newcomer, we're dedicated to ensuring that your experience with us is nothing short of exceptional.
Our platform is designed with user-friendliness and navigation in mind, ensuring that you can dive into action immediately. With robust security measures in place, your personal and transactional information is safeguarded by advanced encryption technology. We provide support for a range of deposit and withdrawal methods, including credit cards, electronic wallets, and cryptocurrencies, offering flexibility and convenience. This allows you to manage your financial transactions with ease and confidence, while our advanced security measures ensure that your sensitive information remains protected from unauthorized access.