1ace
1ace
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This app is available for your device
1ace
This app is available for your device
Contact
+91 7404560512
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the 1ace?
To log in, open the app and enter your registered mobile number. Verify the sent One-Time Password (OTP) to complete the login process. This method eliminates the need for a password or email login, making it a convenient option.
Q2: What should I do if I am not getting OTP?
To initiate the process, first, check your internet connection for a strong and stable signal. If you don't receive the OTP after waiting, you can contact the app's support system via live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
If you're having trouble logging in, try using the same active number. If the number has changed, send your proper KYC (Know Your Customer) details to the customer support system via email to assist with account transfer. This will help facilitate the account change process.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the current app from your device. Once uninstalled, download the latest version of the app, and you'll be able to log in and play without any problems. This should update the app to the latest version, allowing you to access its features.
Q1: What is the minimum withdrawal amount in the 1ace?
In this app, you can withdraw a minimum of Rs. 100, which is higher compared to other apps. Withdrawals are only possible for earnings from gaming activities, not bonus amounts. This means you can only access the money you've earned through gameplay.
Q2: Is it necessary to do KYC for withdrawal?
To complete the process, please ensure that all your Know Your Customer (KYC) details are fully uploaded and verified in the app. This includes saving your Aadhar card, UPI information, and bank details.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services can complete the process within 30 minutes to 3 hours. However, payment delays may occur, requiring a wait of up to 24 hours in some cases. This delay is an exception to the otherwise efficient service provided by the app.
Q4: Why is the bonus balance not being withdrawn?
The money earned from a bonus can only be used for gaming and cannot be withdrawn by anyone else. Any winnings from games played with the bonus amount are eligible for withdrawal.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings to see if the withdrawal request is failing. If it is, don't worry, as the funds will be added to your wallet account within 24 hours. If the issue persists, contact their care centre for further assistance.
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