1ace
1ace
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This app is available for your device
1ace
This app is available for your device
Contact
+91 8663748339
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the 1ace?
To log in, open the app and enter your registered mobile number. Following this, verify the One Time Password (OTP) sent to your mobile. This secure method replaces the need for a password or email login.
Q2: What should I do if I am not getting OTP?
To check your internet connection, wait for a strong signal to come through. If you don't receive an OTP after the specified time, you can seek assistance through the app's live chat support system.
Q3: What should I do if I am not able to log in with my old number?
To log in, try using your active phone number. If the number has changed, please send your updated KYC (Know Your Customer) details to our customer support team via email to facilitate the account transfer.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and then download the latest version. Once installed, you should be able to log in and enjoy the updated app without problems. This will ensure you have the most recent features and functionality.
Q1: What is the minimum withdrawal amount in the 1ace?
In this app, users can withdraw a minimum of Rs. 100, a higher withdrawal amount compared to other apps. Withdrawals are only possible for earned gaming money and not bonus rewards. This means users can redeem their winnings, but not any bonus credits.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please ensure that you have completed and submitted all required KYC details in this app. This includes saving your Aadhaar card, UPI information, and all relevant bank details.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services streamline the process, typically taking 30 minutes to 3 hours to complete. However, payment delays can occasionally occur, resulting in a wait time of up to 24 hours. This delay is an exception to the otherwise efficient process.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds are dedicated for gaming purposes only and cannot be withdrawn by anyone else. They can only be used for playing games, not for cash withdrawals. Money earned from playing games with the bonus amount can be withdrawn.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings, where it may take up to 24 hours for the withdrawal to be processed and added to your wallet account. If the problem persists, you can contact their care centre for assistance.
At 1ace, we don't just stop at offering an exciting gaming experience. We also provide attractive bonuses and promotions to keep the thrill going, from welcome bonuses for new players to loyalty rewards for our dedicated members. Our goal is to create a world of entertainment, opportunity, and high-stakes excitement, where you can embark on a thrilling adventure. From the moment you sign up, you'll be treated to a warm welcome, complete with a generous bonus to get you started. As you explore our vast array of games, you'll be rewarded with loyalty points for every bet you make, giving you access to exclusive promotions and benefits. But that's not all - our loyalty program is designed to keep you coming back for more. As you climb the ranks, you'll unlock premium rewards, including cashback offers, free spins, and even VIP treatment. Our dedicated team is always working to create new and innovative ways to reward your loyalty, so you'll always feel valued and appreciated. So why wait? Join the 1ace community today and start your adventure. With new games and promotions added regularly, you'll never have to worry about getting bored. Our high-stakes excitement is just a click away, and we can't wait to see what you're capable of.
At 1ace, the satisfaction of our customers is our top priority. Our dedicated support team is available 24 hours a day, 7 days a week to help you with any questions or issues you may have. Whether you need assistance with a particular feature or just want to know more about what we offer, our team is always here to help. We understand that our customers are unique and have different needs, that's why we strive to provide personalized support to ensure that you get the most out of our services. Our team is highly trained and knowledgeable, and we're committed to providing you with the best possible experience. Join us at 1ace today and discover a world of endless entertainment and great victories waiting to be won! With our platform, you'll have access to a wide range of exciting games, thrilling challenges, and exciting rewards. Our community is vibrant and active, with new events and activities being added all the time. At 1ace, we're passionate about providing an exceptional customer experience, and we're committed to making sure that you have a great time with us. So why wait? Join us now and start experiencing the ultimate entertainment destination!