1ace
1ace
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This app is available for your device
1ace
This app is available for your device
Contact
+91 2905321145
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the 1ace?
To log in, open the app and enter your registered mobile number, then verify the OTP received. This secure method eliminates the need for a password or email login. Simply following these steps allows you to easily access the app.
Q2: What should I do if I am not getting OTP?
To proceed, check your internet connection and wait for a strong signal to ensure a smooth process. If you don't receive the OTP after a suitable time, you can contact the app's support system through live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To log in successfully, try using the same active phone number. If your number has changed, send your updated KYC (Know Your Customer) details to the customer support via email to facilitate account transfer. This will help resolve the issue and shift your account.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and then download the latest version. Once you've updated the app, you should be able to log in and start playing without any problems.
Q1: What is the minimum withdrawal amount in the 1ace?
In this app, a minimum withdrawal amount of Rs. 100 is required, which is higher than that of other apps. Withdrawals can only be made from earnings collected through gaming, not from bonus amounts. Users cannot withdraw bonus money.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, you must complete and submit your KYC details in this app, which includes saving your Aadhar card, UPI, and all bank details. This is a mandatory step to ensure a smooth and secure experience. Please ensure all required information is accurately entered and saved.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services enable a relatively quick process, taking around 30 minutes to 3 hours. However, occasional delays in payments may cause users to wait up to 24 hours for resolution.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds can only be used for gaming purposes and cannot be withdrawn. Earnings from games played with the bonus amount can be withdrawn.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings to see the status of your withdrawal request. If it's failing, don't worry, as the funds will be added to your wallet account within 24 hours. If the issue persists, you can reach out to their care centre for assistance.
Join 1ace today and take advantage of our generous welcome bonuses, regular promotions, and loyalty rewards. It's time to elevate your gaming journey with a thrilling and reliable online casino experience! Enjoy a wide range of exciting games, from classic slots to table games and live dealer options, all available at your fingertips. Our user-friendly platform and secure payment methods ensure a seamless and stress-free gaming experience. Plus, our dedicated customer support team is always available to help with any questions or concerns you may have. With 1ace, you can trust that your gaming experience will be both fun and rewarding. So why wait? Sign up now and start playing today!
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