1ace
1ace
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This app is available for your device
1ace
This app is available for your device
Contact
+91 8818822999
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the 1ace?
To log in, open the app and enter your registered mobile number to receive an OTP (One-Time Password) verification. Once verified, you'll be logged in without needing a password or email. This convenient method allows for easy and secure access to the app.
Q2: What should I do if I am not getting OTP?
To start, check your internet connection for a strong signal. If you're still having trouble receiving the OTP, try clicking "send OTP" again. If you still don't receive the OTP, you can contact the app's support system through live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
If you're unable to log in, try using your current active number. If your number has changed, submit your updated KYC (Know Your Customer) details to our customer support via email to assist with transferring your account.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and then download the latest version. This should allow you to log in and play the updated app without any problems.
Q1: What is the minimum withdrawal amount in the 1ace?
In this app, users can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. Withdrawals are only allowed for funds earned through gaming, excluding bonus amounts. This means users can only withdraw the money they've earned while playing, not the bonus rewards.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please ensure all your Know Your Customer (KYC) details are completed and submitted within the app, including saving your Aadhaar card, UPI information, and all bank details. This is a necessary step in the onboarding process. By doing so, you'll be able to complete the registration successfully.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services typically complete the process within 30 minutes to 3 hours. However, in some cases, payment delays can occur, requiring users to wait up to 24 hours. This delay can cause a longer overall processing time.
Q4: Why is the bonus balance not being withdrawn?
The bonus earnings can only be used for gaming purposes and cannot be withdrawn by others. Any winnings from games played with the bonus amount are eligible for withdrawal.
Q5: Withdraw failed, money did not come, what should I do?
To resolve any issues, check your transaction history in the settings to see if your withdrawal request is failing. If it is, don't worry, as the funds will be added to your wallet account within 24 hours. If the issue persists, you can contact their care centre for assistance.
Welcome to 1ace, your premier destination for an unparalleled online gaming experience! At 1ace, we take pride in offering a high-level gaming experience, whether you're a seasoned player or a newcomer venturing into the exciting world of online casinos. Our user-friendly platform features a vast array of games, from thrilling slot machines and high-risk poker to classic table games like blackjack and roulette. Our extensive collection of games is designed to cater to all tastes and preferences, ensuring that every player has a unique and enjoyable experience. From the excitement of spinning reels to the thrill of placing high-stakes bets, we offer a diverse range of options to keep you engaged and entertained. With our state-of-the-art technology and commitment to customer satisfaction, we guarantee a seamless and secure gaming experience. Our platform is designed to be easy to navigate, with clear instructions and intuitive gameplay, making it accessible to players of all skill levels. At 1ace, we're dedicated to providing a fun and responsible gaming environment. Our team is always available to assist with any questions or concerns, and we offer a range of tools and resources to help players manage their gaming habits and stay within their budget. So why wait? Join us at 1ace and experience the thrill of online gaming like never before. With our extensive game selection, user-friendly platform, and commitment to customer satisfaction, we're confident that you'll find your new favorite gaming destination.
1ace is committed to providing a safe and welcoming environment for its users. To ensure seamless transactions, we support a range of convenient deposit and withdrawal methods, including credit cards, e-wallets, and bank transfers. Our users can choose the method that best suits their needs, and our system is designed to be user-friendly and efficient. In addition to our secure and reliable transaction options, our dedicated customer support team is available 24 hours a day, 7 days a week to assist with any questions or concerns. Whether you need help with depositing funds, withdrawing winnings, or resolving an issue, our team is always here to help. We understand the importance of timely and effective support, and we strive to respond promptly to all inquiries. Our commitment to safety and security extends beyond our transaction methods and customer support. We also employ the latest encryption technologies and secure servers to protect our users' personal and financial information. Our team of experts continuously monitors our system to ensure that it is secure and free from any potential vulnerabilities. At 1ace, we believe that our users' experience and satisfaction are paramount. We are dedicated to providing a safe, welcoming, and enjoyable environment for all of our users, and we are committed to continuously improving our services to meet their evolving needs.