1ace
1ace
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This app is available for your device
1ace
This app is available for your device
Contact
+91 6311885745
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the 1ace?
To log in, open the app and enter your registered mobile number. Verify the OTP sent to your number to secure your login. This eliminates the need for a password or email login.
Q2: What should I do if I am not getting OTP?
To begin, check your internet connection and wait for a strong signal. After ensuring a stable connection, click on send OTP and wait for the verification code to arrive. If you don't receive the OTP, you can reach out to the app's support system through live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
Try logging in with the same active number, but if it's changed, submit your updated KYC details to customer support via email to facilitate account transfer. This will help resolve any issues and ensure a smooth transition.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device. Once uninstalled, download the latest version and you'll be able to log in and play smoothly. This should fix any problems you were experiencing with the app.
Q1: What is the minimum withdrawal amount in the 1ace?
In this app, you can withdraw a minimum of Rs. 100, a higher withdrawal amount compared to other apps. Withdrawals are only allowed for money earned from gaming, not bonus amounts. This means you can only withdraw money you've won through gameplay.
Q2: Is it necessary to do KYC for withdrawal?
To continue, please ensure all your Know Your Customer (KYC) details are completed and saved within this app. This includes uploading your Aadhaar card and saving your UPI and bank details.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services typically complete the process within 30 minutes to 3 hours. However, payment delays can occur, requiring users to wait up to 24 hours in some cases. This delay can impact the overall completion time of the process.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds earned from gaming can only be used within the gaming platform and cannot be withdrawn. Any winnings earned from playing games using the bonus amount can be withdrawn. This means the bonus itself remains non-withdrawable, but winnings from it are accessible.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings and look for your withdrawal request. If the money doesn't show up within 24 hours, you can contact their care centre for assistance.
In addition to the exciting games, players can also take advantage of our generous bonuses and promotions, including welcome packages and daily rewards, to enhance their gaming journey. Our dedicated customer support team is available 24/7 to help with any questions or concerns, ensuring that your experience at 1ace is as smooth and stress-free as possible. From the moment you sign up, our team is committed to providing you with exceptional service and support, so you can focus on what really matters - having fun and winning big.
At 1ace, we offer a range of top-notch games, but that's not all. We also provide exceptional customer service, available 24 hours a day, 7 days a week. Whether you're a seasoned player or new to online casinos, our dedicated team is always here to help. You can reach out to us through live chat, email, or phone support whenever you need assistance. Our mission is to provide a fun, fair, and thrilling experience for all our players. We strive to create an environment where you can enjoy your favorite games without any hassle or worries. From the moment you join us, you'll be treated to a seamless and enjoyable experience. With 1ace, you can expect: * A wide range of exciting games, including slots, table games, and more * Exceptional customer service, available 24/7 * Fast and secure transactions * A user-friendly interface that's easy to navigate * Regular promotions and bonuses to enhance your gaming experience * A safe and secure environment to play in So why wait? Join us today and start your adventure at 1ace. We can't wait to welcome you to our community of players and provide you with an unforgettable gaming experience.