1ace
1ace
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This app is available for your device
1ace
This app is available for your device
Contact
+91 2985807911
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the 1ace?
To log in, open the app and enter your registered mobile number. After entering your number, verify the OTP (One-Time Password) sent to your mobile. This secure method eliminates the need for a password or email login.
Q2: What should I do if I am not getting OTP?
To proceed, first ensure a strong internet connection is established. After connecting, click "send OTP" and wait for the verification code to arrive within the allotted time. If the OTP doesn't arrive, utilize the app's live chat support system for assistance.
Q3: What should I do if I am not able to log in with my old number?
To log in successfully, use the same active phone number you previously registered. If your number has changed, submit your updated KYC (Know Your Customer) details to the customer support team via email to assist with account transfer.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and then download the latest version. Once you've installed the updated app, you should be able to log in and start playing without any problems. This should fix any issues you were experiencing with the previous version.
Q1: What is the minimum withdrawal amount in the 1ace?
In this app, users can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. Withdrawal is limited to the money earned from gaming, and bonus collected cannot be withdrawn. This means only the winnings from gaming activities are eligible for withdrawal.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please ensure that all your Know Your Customer (KYC) details are completed and submitted within the app. This includes saving your Aadhaar card, UPI, and bank details.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services typically process transactions within 30 minutes to 3 hours. However, in some cases, payments may be delayed, requiring a wait of up to 24 hours. This delay can occur despite the app's usual efficient processing times.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds can only be used for gaming purposes and cannot be withdrawn. Any winnings earned from playing with the bonus amount can be withdrawn. This means the bonus itself cannot be withdrawn, but winnings from it can be.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings and wait up to 24 hours for the withdrawal to be processed and added to your wallet account. If the issue persists, you can reach out to their care centre for further assistance.
At 1ace, we invite you to join the ultimate online casino experience where thrill and possibility converge to provide an unparalleled gaming adventure. Our top priority is to offer a diverse range of features and services that cater to both newcomers and experienced players. Our vast library of games boasts an impressive selection of classic slots, engaging video slots, traditional table games such as blackjack and roulette, and live dealer options that simulate the authentic atmosphere of a real casino. This means that you'll have an endless array of entertainment choices to suit your unique preferences. Our user-friendly platform is designed to ensure seamless navigation, making it easy for you to find and access the games you love. Additionally, our robust security measures are in place to guarantee a safe and secure gaming environment, giving you complete peace of mind as you play. With 1ace, you can trust that your personal and financial information is protected, allowing you to focus on what really matters – having an amazing time and potentially winning big.
Our commitment to security and convenience is reflected in our robust deposit and withdrawal methods, which support a wide range of options, including credit cards, electronic wallets, and cryptocurrencies. We prioritize the protection of your personal and financial information above all else, utilizing advanced cryptography technologies and adhering to strict regulatory standards. Our dedicated customer support team at 1ace is always ready to assist you with any questions or concerns, providing 24/7 support through live chat, email, and phone. Join us at 1ace today and experience the thrill, excitement, and reliability that sets us apart in the online casino world.