1ace
1ace
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This app is available for your device
1ace
This app is available for your device
Contact
+91 4874733737
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the 1ace?
To log in, open the app and enter your registered mobile number. A verification code (OTP) will be sent to your mobile, which you'll need to enter to complete the login process. Once verified, you can access the app without needing a password or email.
Q2: What should I do if I am not getting OTP?
To proceed, first check your internet connection and wait for a strong signal. If you still don't receive the OTP after clicking "send," try contacting the app's support system through live chat.
Q3: What should I do if I am not able to log in with my old number?
To log in successfully, use your active phone number. If your number has changed, please send your updated KYC details to our customer support via email to facilitate a smooth account transfer. This will help us assist you with the necessary changes.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and then download the latest version. This will allow you to log in and play the newly updated app without any problems. After the update, you should be able to access the app's features smoothly.
Q1: What is the minimum withdrawal amount in the 1ace?
In this app, you can withdraw a minimum of Rs. 100, which is higher than in other apps. Withdrawals are limited to the money earned from gaming, excluding bonus rewards. This means you cannot withdraw the bonus amount collected.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please ensure that your Know Your Customer (KYC) details are fully completed and saved within this app. This includes linking your Aadhaar card, saving your UPI details, and adding your bank account information. Completing these steps will enable you to use the app seamlessly.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services enable a relatively quick process, taking 30 minutes to 3 hours to complete. However, there may be instances where payment processing is delayed, requiring a wait of up to 24 hours. This delay can occur in certain circumstances, adding to the overall processing time.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds can only be used for gaming purposes and cannot be withdrawn. Any winnings earned using the bonus can be withdrawn. This means you can use the bonus to play, but withdraw any profits made.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings to see if the withdrawal request is failing. If it is, don't worry - the funds will be added to your wallet account within 24 hours. If the issue persists, you can reach out to their care centre for assistance.
With our extensive range of secure payment methods, depositing and withdrawing funds has never been easier. Our options include credit cards, electronic wallets, and cryptocurrencies, all designed to provide fast and uninterrupted transactions. Our cutting-edge security systems ensure that your personal and financial information remains confidential and protected, giving you peace of mind as you enjoy our high-quality entertainment.
At 1ace, the convenience and security of our customers are our top priorities. We offer support for a wide range of secure deposit and withdrawal methods, including credit and debit cards, electronic wallets, bank transfers, and cryptocurrencies, ensuring seamless and hassle-free transactions. Our customers can enjoy secure and private transactions without worrying about the security of their personal and financial information. We also provide 24/7 customer support, available 365 days a year, to ensure that our customers have a smooth gaming experience without any complications. Our dedicated team is always ready to assist with any queries or issues via live chat, email, or phone, providing quick and effective resolutions to any problems that may arise. Our commitment to customer satisfaction and security is unwavering, and we strive to provide a safe and enjoyable gaming experience for all our customers. With our advanced security measures and dedicated customer support team, you can play with confidence, knowing that your gaming experience is protected and supported at all times.