1ace
1ace
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This app is available for your device
1ace
This app is available for your device
Contact
+91 3110249587
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the 1ace?
To log in, open the app and enter your registered mobile number to receive an OTP. Verify the OTP to complete the login process. This method eliminates the need for a password or email login.
Q2: What should I do if I am not getting OTP?
To resolve the issue, first check your internet connection and wait for a strong signal. If you still don't receive the OTP, click on "send OTP" again and wait for a short period. If the issue persists, you can reach out to the app's support system through live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To log in, use your active number. If the number has changed, submit your updated KYC (Know Your Customer) details to the customer support system via email to facilitate account transfer.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and then download the latest version. This should allow you to log in and play without any problems. Once installed, you can access the app's updated features and functionality.
Q1: What is the minimum withdrawal amount in the 1ace?
In this app, you can withdraw a minimum of Rs. 100, which is a higher withdrawal threshold compared to other apps. Only earnings from gaming activities can be withdrawn, not bonus rewards. Your collected bonus money cannot be withdrawn, only the money you've earned through gaming can be accessed.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please ensure all your Know Your Customer (KYC) details are completed and saved in this app. This includes saving your Aadhar card and linking your UPI and bank account information.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services typically complete the process within a timeframe of 30 minutes to 3 hours. However, occasional delays in payment processing may require a waiting period of up to 24 hours. This delay can happen even with the app's otherwise efficient services.
Q4: Why is the bonus balance not being withdrawn?
The bonus money can only be used for gaming purposes and cannot be withdrawn by anyone else. Any winnings earned from playing with the bonus amount can be withdrawn.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings to see if your withdrawal request is failing. If it is, don't worry - the funds will typically be added to your wallet account within 24 hours. If you still experience issues, you can contact their care centre for further assistance.
Ensuring the safety and protection of our users' personal and financial information is our top priority. To achieve this, we utilize cutting-edge cryptography technology to guarantee that all data is securely protected at all times. We understand that everyone has unique preferences when it comes to depositing and withdrawing funds, which is why we offer a diverse range of methods to cater to individual needs. Our deposit options include the major credit cards, electronic wallets such as PayPal and Skrill, and traditional bank transfers. This allows users to choose the most convenient and secure method that suits their lifestyle, giving them complete control over their financial transactions. By providing a secure and flexible payment system, we aim to build trust with our users and ensure a seamless and worry-free experience.
We ensure a safe and uninterrupted gaming environment by offering a wide range of deposit and withdrawal methods, including credit cards, e-wallets, and cryptocurrency options. This makes transactions quick and hassle-free. Our robust security measures and dedicated customer support team are always available to assist you, guaranteeing a pleasant and secure gaming experience. With our diverse payment options, you can easily fund your account and start playing without any delays. Our payment processing system is designed to be fast, secure, and reliable, ensuring that your transactions are completed quickly and efficiently. Whether you prefer to use a credit card, e-wallet, or cryptocurrency, we have a payment method that suits your needs. Our security measures are designed to protect your personal and financial information, ensuring that your gaming experience is safe and secure. Our team of experts continuously monitors and updates our security systems to prevent any potential threats or vulnerabilities. Additionally, our customer support team is available 24/7 to assist you with any questions or concerns you may have. At our gaming platform, we are committed to providing an unparalleled gaming experience. Our team of experts is dedicated to ensuring that our platform is always available and that our customers have a smooth and enjoyable gaming experience. Whether you're a seasoned gamer or a newcomer, we're here to help you every step of the way.