1ace
1ace
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This app is available for your device
1ace
This app is available for your device
Contact
+91 6684255767
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the 1ace?
To log in, open the app and enter your registered mobile number. Verify the OTP sent to your number, and you will be logged in instantly. This convenient login method eliminates the need for a password or email.
Q2: What should I do if I am not getting OTP?
To begin, ensure your internet connection is stable and strong. Wait for a secure signal, then click send OTP, waiting for the allotted time. If you don't receive the OTP, you can reach out to the app's support system through live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To log in, try using the same active number. If your number has changed, submit your KYC (Know Your Customer) details to the customer support team via email to facilitate the account transfer. This will enable you to access your account.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device. Then, download the latest version of the app to ensure you have the most up-to-date features and functionality. This should allow you to log in and play the app without any problems.
Q1: What is the minimum withdrawal amount in the 1ace?
In this app, you can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. Withdrawals are limited to earnings from gaming activities and do not include bonus amounts. This means you can only withdraw money earned from playing games, not bonus rewards.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please ensure you have completed and submitted all your Know Your Customer (KYC) details within the app. This includes saving your Aadhaar card, UPI information, and all relevant bank details.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services can complete the process in 30 minutes to 3 hours. However, some users may experience delayed payments, requiring a wait of up to 24 hours. This delay can add to the overall processing time.
Q4: Why is the bonus balance not being withdrawn?
The bonus money can only be used for gaming purposes and cannot be withdrawn by anyone other than yourself. You can withdraw the earnings made from playing games using the bonus funds. Any winnings from games played with the bonus can be withdrawn.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings. If your withdrawal request is unsuccessful, don't worry, as the funds will be added to your wallet account within 24 hours. If the issue persists, you can reach out to their care centre for assistance.
We take great pride in our exceptional customer service, available 24/7, 365 days a year, through live chat, email, and phone support. Our dedicated team is always ready to help you with any questions or concerns you may have, ensuring a seamless and enjoyable experience. Join 1ace today and enjoy our generous welcome bonuses, regular promotions, and loyalty rewards program. By doing so, you'll unlock a world of excitement and rewards, all from the comfort of your own home. With every spin and bet, you'll get closer to the thrill of winning and the satisfaction of achieving your goals. Our platform is designed to provide an immersive and engaging experience, with a wide range of games and features to keep you entertained and motivated. At 1ace, we're committed to providing a safe and secure gaming environment, with industry-leading security measures in place to protect your personal and financial information. We're also dedicated to responsible gaming practices, ensuring that our players can enjoy our services in a responsible and enjoyable manner. So why wait? Sign up with 1ace today and start experiencing the excitement of online gaming. With our exceptional customer service, generous bonuses, and loyalty rewards program, you'll be well on your way to a thrilling adventure that's sure to leave you wanting more.
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